Café Zupas 4510 East Washington Avenue, Madison, WI 53704

"Today was my first time at this restaurant and I really liked the clean, vibrant decor. They were busy, but I figured the wait would be ok. Turns out, a guy had a huge group order and it was over 30 minutes before I got my food. I know they probably have rush periods, but I think it would be great if they indicated to people with high volume orders to call in or to speak with a separate staff member so that the main customer line in the store don’t all have to wait. There is also a delay in their systems of fulfilling the order, they stack it all on the dessert case and then staff have to ask you again what you ordered and then again at the checkout till. So, the flow could use some tweaking. Loved the quality of the food, the bread was delicious. I had the Chris soup(combo of 2) and the vegetarian chic’n sandwich which was yummy. I was delighted by the inclusion of a chocolate covered strawberry in my order too. They have a great variety of options although many salads have regular chicken but I imagine you could substitute. The lemonade with raw honey was tasty. The staff were some of the friendliest & most patient I’ve encountered around town in a while, and clearly enjoy their jobs which was refreshing. Lots of seating. The music plays a bit too loud. Since the menu is on a digital board, perhaps consider putting an X over items that are out. Since I waited so long I had a chance to download their rewards app. I got points but the app crashed many times while I tried to explore it. The restaurant WiFi was not very stable, kept making me sign back in. Overall, I’m glad it’s so close to my house and will definitely be back."

"First experience was great, we went in person, had awesome food and we had a good value for what we paid. Tonight though, ordered online for pickup, and we should have checked the bowls in that parking lot, because they're underwhelmingly filled, and I have as much chicken as I'd expect for a regular meal, despite spending $2 extra for extra chicken. No clue how this can be considered 38 grams of protein. Photos are of food with some dressing mixed in, but nothing was eaten yet. Second photo is all the chicken from a "power bowl" option, after paying $2 extra for extra chicken. Don't not go here, because the food was good. Just don't order online."

"The soup is amazing. Value for price puts Panera to shame. Pick two full sandwich and side soup or salad! Plus a delicious roll and chocolate dipped strawberry for desert. Atmosphere is pleasant and full of personality and life. I plan to be a long term customer. ♡"

"The food is excellent and the staff is wonderful. We stopped by to check our this location and loved it. I got the brisket power bowl and a cup of enchilada soup, both were fantastic, and my wife got the Cobb salad and Mushroom soup, which were equally delicious. For dessert we loved the chocolate covered strawberries that are included but also splurged on chocolate cake which was well worth it!"

"So excited to visit on opening day! The food was absolutely delicious. On suggestion of team members I got the pumpkin chorizo and honey bacon sandwich, yum!! The prices are very affordable considering you are getting fresh, healthy, and delicious food! Will be making this a regular stop :)"