Athleta

"This particular store does not honor the return policy. A good thing you can go through Athleta’s customer service."

"I've never had a great experience shopping at the Mayfair Athleta. I've never once been greeted when I walk in whether it's empty or busy. Employees generally continue chatting with each other behind the counter rather than welcome a customer. However, this evening the sales woman who did actually come ask if she could help me got snarky and walked away from me. I went in looking for leggings with pockets and looking to spend my money there, but I walked out with no leggings and a horrible experience. I'll be happy when Lululemon opens again right across from Athleta because that's where I'll shop from now on."

"Walked in carrying a garment bag and two large shopping bags, so it was next to impossible to look for sizes and hold onto items. Observed 4-6 employees choosing to continue their conversations instead of helping me. BIG MISTAKE, HUGE!!! I guess I'll order online out of principle because this location doesn't deserve the sale."

"I frequent this store and enjoy shopping there although tonight I had the unfortunate experience of "shopping while black". I was given sideways glances and frowns by a male employee and one of his co-workers. They watched me like hawks as I casual browsed and I did not feel wanted or appreciated by those particular salespeople. It ruined my night with my daughter."

"Had a coupon for a discount on one item that unfortunately was not viable until the day after I was in the store in mid January. I love 55 miles from the store so the clerk took my items (approximately $250 worth of merchandise) and told me someone would call me the next day to gather my charge info and then the items would be shipped to me. I am still waiting for the phone call. Very disappointing."