Advance Auto Parts 5534 Washington Avenue, Mount Pleasant, WI 53406

"My experience was very good. I had my alternator tested and started and spark plugs. Nansi was the person helping me. She is very nice and sweet and professional. Would recommend she gets promoted."

"Very disappointed and i felt i was discriminated against even though i was told by corporate i was not and it was not the case when i called to make a complaint with corporate - i went to the hwy 31 & hwy 20 location located in racine, wi with the intent to buy a strobe light but, when i was told by the staff (employee's ,meaning more than one was there at the time) that the company did not carry strobe lights by the employee which was african american employee , i am a white-caucasion . The treatment by the employee was not rude but, not friendley but in my opinion stand offish per say . After, the discovery was made that there was no strobe lights was avaliable for me to buy that i wanted , i needed to use the bathroom . After speaking with the same african -american female that stated that there was no strobe lights of the one i wanted to buy , she stated to me that per quote "you can't use our bathroom " - with no explanation why i could not use the stores bathroom and thats why i called corporate to file a complaint . After speaking with corporate , even though i was told i was not discriminated against , it was a more of a policey per say with the companys stores . I don't agree with this "policey" and i won't do any buisness with this company in the future . Go to auto zone folks - they have a descent amount of inventory and they also let you use their bathroom ."

"Very friendly service. The salesperson offered to put our wiper blades on. I could even come back if I had difficulty and they'd install them later. Great auto parts store"

"Advance Auto Parts in this location is one I often forget about being there because it's somewhat tucked behind other things from the main Hwy 50 view. In some ways I feel like they may miss out on some business based on the location being low visibility but that can work to your advantage for a quicker personal experience. I have been here a handful of times with each experience being a great one. The employees here are very helpful and happy to look for anything you may need. I noticed while I was in the store that they have a large selection and behind the counter is a multi-story stock of inventory that they can pull up from the computer to get for you. In the most recent visit I stopped for some wiper blades and the gentleman that helped me was very welcoming when I came into the store. He was able to find the correct size and then walked me over to where the wipers were. He showed the different selection explaining the middle area was more mid-tier and the wipers to the left being the more "premium" tier ones. He walked away to leave me to the decision offering to answer any questions I had. Got what I needed and offered to install them for me free, offer accepted, and quickly done. A great experience at this location overall!"