Walgreens

"Not sure why Karen (pharmacy technician's actual name) is @ the pharmacy because she is obviously not enjoying helping people. I thought it might just be me but while I was browsing in the isle I heard her interact with other people too the same way (did not put in any effort in finding this poor man's prescription & after she did instead of apologizing, she kept trying to blame other parties of her incompetence). Initially I just thought she was having a bad day, but every time I interact with her she is not very nice: she gets frustrated when she spells the name wrong & just says that "you are not in the system". When my insurance changed I asked if my insurance was on file & she said yes without looking at the card that I was showing, ending up paying more fore my script (next refill a different tech confirmed that the card was not updated). I work at a medical facility & we send prescriptions there to be filled & it always takes a couple of faxes &/or phone calls to fill a script. She is always acting like she is doing me a favour or like "I'm pulling her teeth". I'm not one to jump & bash people or a local business, maybe I ever wrote 5 reviews on Google but Karen needs to go retire or find something that makes her happy that doesn't involve customer service. As you can see from another review I attached on Karen, we are not alone. Sad that sick people are treated like this by a lady like figure that should probably work at the MeatMarket on Wednesdays."

"Hands down the best pharmacy! The workers are friendly and helpful. I called for the status on some meds and had them ready by the time I got there. Efficient and convenient."

"Angie is the photo department was so nice! Both her and Heather were rushing around trying to fill orders but Angie took time to be helpful and wish her customers a Merry Christmas. She was super sweet to someone who needed help with a photo order, and was patient with the customers!"

"Spent 3 minutes at the Consultation window waiting for someone to help me. There was a pharmacist and assistant two feet away looking at a computer. Didn't look up."

"Pharmacy employees are rude and short with their time. Always feel like I’m an inconvenience to them while picking up my prescriptions."