Riverside KinderCare

"I went in for a tour me thinking it was going to be a full on 30 min an hour max so I can get full on information about how they run the place ,how the kids are fed etc etc , and important questions like camera assecibility for parents and they ignored those questions, I literally took more time walking there than the tour I was less than 5 minutes there :/ so rushed and force to like get out of there sketchy and seemed very unprofessional, all she did talk to me and care about was money part , so it did not convince me at all . Wouldn’t recomend at all ."

"I want to let everyone know about my personal experience with kindercare. (Jurupa Valley location)..My son was only 18months I needed a reliable childcare. I was sceptical about leaving my son with just anyone. Right after the first week looking i my sons actions I saw he was happy to be there. I thank all the staff for always communicating with me and answering any questions I had. My son loves coming here. I love it because I noticed its more than a care facility, its also educational. He is learning without knowing it. Ms. Emily and Ms. Daniela work good as leading the team with the staff keeping everything disinfected and clean during this pandemic. That's a big realiver for me."

"My fiancé recently posted about kinder care services I am adding on to say on top of their lack of calling and providing my credits in our account their customer service sucks!! I was told by tawnie one of their customer service employees that "I am afraid to handle what I need to handle" (she was referring to my threat to go to the BBB) I have submitted my complaint to BBB and maybe they will change how they treat their PAYING PAYING PARENTS! Oh and update your statements so parents can have a clear understanding they payment on months are back dated for two months prior ridiculous!!"

"Update: Kindercare was great with our kids but up until we decided to leave since my fiancé would be a stay at home mom we had a credit in our account! Once you put in your two weeks it takes two weeks to return your credits in your account. This was in February we received no call and called around the end of march informed us we would be receiving a lesser amount than it was originally currently still waiting to get this matter resolved since we have paid $800 this included tuition up front went through corporate and still nothing taking these matters with paper work of proof to BBB would not recommend here. The staff was amazing with our kids but the business money hungry aspect of it would not recommend go somewhere else if you don't want to burn holes in your pockets!!!"

"My son has been attending the KinderCare on Limonite for 3 years now, He loves going and asks to go even when he doesn't have too. Great communication and his homework is always done by the time we have to go pick him up. Love it... Laurie"