Kantors Office Furniture

"I was pleasantly surprised by Kantors selection in person. Their prices and quality of furniture offer a great value. That being said, what we were sold differed from what was delivered. We ordered standing desks with a fixed privacy apron and, while it wasn't for a lack of effort by their delivery team, the apron wasn't compatible with the desk. When reaching out to Johnny, who sold us the desks, he wasn't able to resolve the issue or offer a partial refund for the missing furniture. To his credit, he did offer to pick up the desks and provide a refund. Beware that Kantors, or more specifically Johnny, might sell you impossible furniture configurations."

"Debbie Chang and team at Kantors are lovely to work with. We have yet to visit the store/warehouse but have been clients for years (furnished multiple offices). They have access to great vendors. They take the time to listen to our needs, provide suggestions, and can work with various budgets. If you're furnishing an office, we recommend Kantors!"

"A very nice office furniture store with both new and used items. Friendly people with great selection and pricing. They helped us find what we needed and load it in our van. I will be back. Thanks!"

"We recently opened an office in the city of Oakland and had been looking for office furniture to outfit the place. After doing some research I found Kantors. I was very excited to go to the showroom and purchase furniture after reviewing the website. They had EXACTLY what we wanted and to our surprise all prices were BEYOND reasonable! Well. . .unfortunately. . .no matter how great products and prices are, I'm a firm believer that if the customer service is HORRIBLE, so it the place and will never get a dime more of my money or funds I'm in management of. Upon entering the store, I was glared at by a short male who sits at the front desk and rudely asked is there something he could help me with. I stated not at this time, just looking. He asked again, if I knew what I was looking for. I stated again, just looking. At this point he said nothing else to me and proceeded to watch me walk through the store. I saw the desk from the website that I was interested in purchasing. I asked him if the desk I had seen on the website was the one in front of me. He walked over to me, looked at the desk and stated no it the smaller one behind you then proceeded to trot back to his desk. Now, I can TOTALLY read and knew that the dimensions NOR the pricing was adding up to what he was saying and he wasn't interested to explain anything to me. So I took my phone out and asked him to come back over so I can show him what I'm looking at. He walked back over and decided to tell me instead of looking at the product code or anything that the price on each desk is what the price is and for the size. We went back and forth until I had him ACTUALLY LOOK at the dimensions, the price and the website. At which time, he states, "oh well I guess the website is right. I'm not in charge of pricing I go by what it tells me." So, after his horrible dismissive attitude, I told him I wanted to purchase the one listed on the website and was the size I was asking. He just turns around and and huffs off back to his desk again. At this point, although our office needed 9 desks for our new office, I decided I'd purchase elsewhere. During the time of him writing up the sales ticket, I noticed a warehouse area. Not sure if it was open to the public I asked 2 of the very pleasant women talking at their desks if I was allowed and they said sure and to let them know if I needed assistance. Great! At least someone has good customer service in here. While back there, here comes Mr. Huff and Puff pushing the sales ticket in front of me telling me to complete it with my info. I politely tell him, no problem but now that I'm back here I'd like to look around back here as well. Who knows there may have been something I wanted to add on to the order. He snatches the ticket and walks back to the front I assume without saying anything. Ultimately, there was a glass desk back there I told him I wanted instead for my satellite office. Guess that was a major inconvenience for him to have to rewrite a sales ticket. Ok whatever. I'm thinking maybe he was already having a bad day but NOPE. When I arrived the next day to pick it up, he rudely stated the warehouse guys would load it for me. Great! Then thought to myself, I see we're still having a horrible day again. Ok whatever. I went outside to wait and noticed the big box truck that says KANTORS OFFICE FURNITURE. . .AND. . .the VERY nice warehouse guys had blue jackets on that ALSO stated KANTORS. However, when I asked Mr. Huff and Puff how much delivery was at time of payment, he asked for location and I told him Oakland, he stated $120 because they use a 3rd party company for deliveries they don't have their own delivery guys. But I still decided to just let it go. I noticed there wasn't a paper, box, envelope, folder or anything containing the instructions to put the desk together. I walked in to inquire about this, but he was dealing with another customer but I couldn't help he tone he had with this customer and how friendly, welcoming and helping he was. Smh. No instructions AND had to come back for missing parts!"

"I was pleasantly surprised when I walked into this warehouse. There is such a large variety of new and used furniture. I had been looking for chairs and I shopped in many store in the Bay Area. What I was unable to find in others stores I found here at Kantors. Kantors is the only store with a wide variety of chairs that I could actually sit on and test for comfortability. I was so happy to find Kantors. The customer service was first class. The salesman was very patient and helpful .(I can't remember his name.) I didn't feel any pressure and I was able to roam the floor. The men in the other warehouse where the chairs were stored were extremely nice and helpful. Overall I am really satisfied with the chairs we purchased. I feel like I finally found a store that I can count on to meet my furniture needs. I almost forgot. The prices were very good."