Bright Horizons Family Center at Del Mar 3720 Arroyo Sorrento Road, San Diego, CA 92130

"My son 3yrs old attended November of 2022 potter room. We thought initially bright horizons was going to be a great fit to be fair and it turned out to be a disaster. Not to get into to many specifics we are pretty fair and patient to begin with. They were going through a change in teachers which came out of nowhere.They introduced a new teacher and he left or was let go not sure no explanation was given. We changed back to the original teacher so a lot of changes in one month. What really discouraged us and was a red flag was two changes in clothes for our son with no explanation as to who and when he was changed. We had a parent teacher conference and the teacher at the time was apologetic but she admitted they had no idea my son was starting and joining their class room. Which is not an excuse in my book for over a month of him at their facility and no real explanations on his change of clothing. We pulled him out and were still expected to pay the following month with all of their blunders. I do not recommend this facility to entrust with the care children. One change of clothing sure but 2 and no explanation the teachers asking each other who changed him in front of me with no answer. I do not recommend................UPDATE 5/24/23 Attempted to reach out to them as they wanted to no avail no response VERY unprofessional !"

"We are very happy to be part of Bright Horizons . All the staff is amazing and most important are kids are happy .."

"Couldn’t be more happy with Bright Horizons. Staff, from Ms Sandy to Ms Tina and Lisa, and Teachers, from Ms Courtney, Whitney, and Christine (both); have been so so fantastic and loving towards our girl and all the kids. You can tell they love what they do and educating our kids. We have been here for two years and greatly recommend BH. The app with pictures that they update each day is a big perk and they are always responsive to emails. Thanks so much BH!!!!"

"We are so grateful for Bright Horizons! Our daughter is thriving here. The faculty and staff are wonderful, supportive and brilliant. The community is one of inclusion and appreciation of diversity-- the world I want our wee one raised to celebrate. In addition, their hours and schedule actually make sense for *working* families-- which makes them stand out quite dramatically from other preschool options. We could not be happier and recommend Bright Horizons to anyone seeking exceptional care and education for their preschool aged children."

"it's what you should expect from a commercial private entity. The pro is lots of physical resource like toys, play structures and pets etc. The con is lack of individual attention due to high student-teacher ratio. Little personal touch or connection. If you ask for extra attention because your kids is new, is young or needs some work on typical preschooler's bad behavior, forget it. My kid is autistic and get kicked out within 3 weeks because i cannot find a shadowing service in 15 days as they demanded. If a school ask some kid to quit they're usually give a month as grace period. Not Bright Horizons Family Center. They are very efficient to maximize the profit margin. While complaining to other parents I heard that some kid got hyperthermia due to lack of attention. I should have known better."