Best Western Plus Marina Gateway Hotel

"I accidentally booked a room with this hotel online. I meant to book a different location nearby. I called the hotel immediately to try to cancel. I was told by the manager that there was nothing he could do about it, but he said I should call the travel agency and ask them (Expedia). I spent the next 45min with Expedia support agent, who was willing to cancel the reservation, but called the hotel to confirm. The hotel denied the request. Thanks for wasting my time, Alfredo. I will be cautious whenever dealing with Best Western."

"Enjoyed a pleasant 2-night stay at Best Western. The room was clean, daily housekeeping, and helpful staff. While breakfast was missed, the lobby’s coffee machine was a nice touch. Recommended for a comfortable stay."

"We stayed there 3 nights, and was very surprised that no attendants ever came into the room at all, not even to pick up trash, collect dirty towels or refill the coffee station. I don't remember reading anywhere that they don't do that, and it works have been nice to know ahead of time. Luckily they had a nice coffee machine in the lobby."

"My review is based on general standards for Best Western. When I check in, the best Western usually have bottled water or other refreshments. Here, they had nothing. Room was nice and clean with is highlight for all best western. Hotel was nice and free self parking. Biggest hit for me was the no breakfast. Every best western I have stayed at has breakfast. Only option they have is next door %10 off but the plate I'm eating is $20.00. Not much to save on when the hotel is $170.00 and up in average week and sometimes going over $200.00. That's understandable for the location but does not take from the fact that it's a best western standards."