Fragomen in Silicon Valley

"Worst immigration firm ever, never replied to emails, and they were very slow when submitting paperwork"

"Take what ever timeline they give you and double it. Have been forced to use their service twice and each time they missed the projected return time by over a week. Constant checkins are required to assure they haven't forgotten to send you a form and are waiting to return said form. The fact that your passport is handled by associates working from home is also incredibly worrying from a data security standpoint."

"They are professionals and well established firm but the bigger the firm bigger the challenges are. Somehow they have managed to be partnered with all the big IT firms and employees are forced to go with Fragomen no matter what the case is. The biggest challenge to deal with Fragomen is they are very very slow in response and they know how to push the ball on other person's court. They can keep on asking you for one after other unnecessary documents to buy the time. This review is just to show my frustration dealing with Fragomen. Honestly they are good in what the services they offer but since they are under staffed, it's painful to get through their own process."

"Fragomen Firm/Management: * Maritza: ***** Update: They have too much incoming and are under-staffed to handle the incoming load. The management needs to get more attorneys, else they cant keep up with timelines. Never on time My GC PERM filing was slipped twice. After repeated request to file within the open time. Had to repeatedly visit, call and mail to be on top of things to get it done. People are good, but very much under-staffed, which is letting down the timeliness of the service. Unfortunately, lot of folks are repeatedly following up with them repeatedly due to this, since they have their status dependent on immigration timeline. Again, People are good, but very much under-staffed, which is letting down the timeliness of the service."

"Worst in the world. I would give 0 star if there's an option. I got no feedback after submitting the material to them for 2 weeks, even after emailing and calling for update several times. In the end of the third week, they told me they're almost done. But it turned out to be just a lie, because 3 days before the deadline of submitting material to USCIS, they came up with a long list of request for information. And for several items among them, I asked whether we need any change in the first place and they said no. They're very improfessional, irresponsible, and dishonest."