Hampton Inn & Suites Arroyo Grande/Pismo Beach Area

"Upon checking in and getting situated in our room we noticed pet hair all over the bedding. Switched rooms because they said they had no house keeping on site and later realized the 2nd room had no fridge or microwave like our first room. Asked front desk if the second room would be cheaper and they said no, i should of requested it. Which I thought I did when booking and I also thought since they are behind the desk not me I would get moved into a room with the same amenities. Breakfast was ok. Help from staff not so well. Upon filling out a survey about my stay with the hotel themselves, they said someone had reached out to me about my experience, which no one has. It's been 2 weeks now. Disappointing."

"Worthy of the 3 star rating , the night crew could.be more courteous , wasn't offered my diamond perks at check in. Nice that there is a Panera in the same parking lot. The breakfast attendant was the star of the show she kept things in order. In addition their HVAC in the rooms should be updated I had to get up every 3 hours to adjust it manually. I guess I should have lower expectations for only costing 23,000 points. The toilets are nice and low to the ground so great for bowel movements i suppose."

"If you’re a dust bunny or lover of dust, look no further! I’ll let the pictures speak for themselves. Also no mini fridge and hair conditioner instead of body lotion next to the bathroom sink and expired elevator inspection? Worst Hilton I’ve ever stayed at. Gross!"

"Worst hotel experience ever. Stayed here for work for over a month. Could never get housekeeping done, AC in rooms never worked, ants all over the hotel. Had to move to 4 separate rooms to finally get a room with working AC and no ants. 3 of the rooms had broken sink counters, showers were cracked in 3 as well. Had to end up calling corporate to get some help with the property, because they wouldn’t do help. Wasn’t till the last room the last 10 days did I finally not have problem. Some of the staff informed me that these problems have been persistent on this property and management just doesn’t do anything about it. My coworker who was staying needed up switching to the garden inn down the road and I would’ve done the same but they were sold out for my entire stay."

"This is an old and very unpleasant hotel to stay in. The noise from the road is terrible. The windows have white grime all over them so no view. There is no fridge, dirty carpets, a radio/clock that didn't work, a broken door handle, no table and chairs to sit in and play board games or cards. Old bathroom fixtures and chipped cabinets. This is a Hilton Hotel, it was expensive and really poor quality. The Best Western down the road is so much better."