Homewood Suites by Hilton Chula Vista Eastlake 2424 Fenton Street, Chula Vista, CA 91914

"So i used to work here and I stayed the night because I was going to Bryan Adams concert. My room was extremely clean and smelled fresh. They shampooed my rug and I felt like royalty as I was able to check in early. Thank you, Vinah and the whole housekeeping through you guys did a great job, making my first concert the best."

"Homewood Suites and Hampton Inn share the same building. It's new, nice and modern. Homewood rooms are specious and comfortable though a bit underlit. Very nice beds and full kitvhens. Very tasty breakfasts. Pleasant staff. Of course they are into the new trend of only offering room cleaning every 4 days which I dislike but that seems to be the situation now in many or even most hotels. Still a nice place to stay with a lot of amenities."

"The front desk staff are non-professionals and mostly glued to their phones. There is an obvious lack of communication between the front desks and the housekeeping staff. Multiple times I requested a room cleaning and linen change with 24hrs advance notice. I even left my bed unmade knowing that I had requested the service. It was never done. Complained more than 3x regarding room cleanliness and it was never resolved. Worst stay by far."

"This facility appears fairly new. It has beautiful decor and well kept amenities (gym, pool, patio, laundry room.) The breakfast is delicious and changes daily. With that being said, If you are planning on staying here long term and you have the option between this place and a place that can meet your reasonable needs, pick the other option. This facility is not suitable for people who work unconventional hours. It is very difficult to get help outside of regular business hours all though hotels generally offer 24 hour services.The staff here seem to be “NO” motivated. (Sometimes I feel like I can hear the nnnnnn before I even finish my question.) My biggest difficulty I faced during my stay was the lack of communication between the housekeeping team and the front desk. There seems to be no communication at all which makes scheduling cleanings very difficult. When the cleanings are completed they are done terribly, not at the times requested and with little care.This is a fine facility if you are willing to clean the room yourself and meet your own traveling needs (getting directions, using the printer, getting change for laundry, leaving mail at the front desk to be picked up in the morning). If you have an expectation that you are paying for services in addition to your room, or if you are looking for staff to go the extra mile to insure you have a comfortable and pleasant experience you will not receive that here."