FACTORY OF DREAMS HALL CHULA VISTA

"Positive: beautiful venue, great DJ and amazing security guard. Cons: bartender was very unfriendly, more than 75% of our guests were not served cake. It appeared they only served those who were seated. Makes no sense, we brought in the cake ourselves, you should place it at every seat regardless. It’s our money wasted, not the venues. Also, we brought two huge cakes in and seeing that only 25% of the guests were served, we didn’t received the unopened cake back. Planners need to be more upfront when booking by letting you know all of the additional costs - faux cake, dessert/candy table set up cost, upgraded decor options and accessories, etc. We also were promised the fog machine for the waltz and the dancing robot and neither of them were done. Very disappointing. They also push very hard for their internal photographer, which is understandable but it comes off as very pushy. The planner - Michelle is very nice and initially very accessible, but after you sign a contract, she is harder to reach. She seems very overwhelmed, more planners definitely needed. We delivered the alcohol and guest gifts in advance and were told to place them in a small storage room which was a very dirty, unused bathroom. Very unsanitary and visually disturbing to know your expensive items are sitting in a dirty bathroom. Doesn’t take much to clean a room and make it visually pleasing."

"Nice venue-- but--- they need to fix their sound system needs to be fixed.TOO LOUD Does not sound good. And they need to enforce No smoking laws Was sitting near door and smoke coming in. Parking not great in this area."

"Loved the place. My daughter was so happy. Everything was so beautiful. Good service very nice facility. Everything looked amazing and everyone loved it."

"Beautiful venue right I the heart of downtown Chula Vista.. very elegant decor inside, but warning! The parking is horrible.. bring your quarters cuz it seems they only have metered parking!"