Walgreens,

1763 Santa Rita Rd, Pleasanton, CA 94566, United States

"Worst walgreens ever. Don't bother having the express pass. They don't honor it anyways. Never have any prescriptions on time and the Indian lady is mean and evil af."

"Came in to get passport photos taken. The lady working behind the counter was of ZERO help. I believe her name was Miriam, she was quite rude and frankly annoyed that she had to do it. She was not efficient with her time. I do not recommend this Walgreens."

"The worst walgreens and customer service expirience. The lady who supposedly takes passport photo could not be any less competent. She barely listens, stubborn, charges, and doesn't even know how their own system works. And when she doesn't want to help, she just says she is on a break. Spent there 40 min, zero help. Wasted money and time."

"I am an employee of Walgreens and was very disappointed in my visit to this location. With it being located in an affluent town, I would have expected more. Pleasant lady in cosmetics greeted me but 2 other employees walked right by me without even a smile. The AP representatives was present as I meet him at my store. Cashier was rude, did not suggest add ons. Not all my items were honored for discount"

"I've been using this pharmacy on and off for the past 20+ years. Here are my thoughts. I will speak of my most recent experiences. Don't get a express delivery here. I haven't been getting my prescriptions via FedEx Express Delivery. This happened twice. Don't go during busy hours. The wait for the pharmacy will most likely be over 15+ minutes. Go in person during non-rush hours. Most of the staff are kind. I cannot speak for the upper managerial staff. There is likely one member operating the front desk with a very long line. Expect long wait times. I noticed some doctors present ignore the other customers waiting in line. I feel they are either too busy with other items or do not care enough to help out with the long line. In addition, my calls to the pharmacy make me feel as if I'm perpetually put on hold. I believe they are severely understaffed. I would recommend another pharmacy in the area for your prescriptions until something is changed. UPDATE: After 8 full days, I got my prescription using the FedEx Express Delivery “1-2 Days” option. The package came extremely damaged and dirty."