Ashley Store,

1688 North Main Street, Salinas, CA 93906

"I found a piece of furniture on the Ashley site for $298 and then called the store to see if they had it in stock and was told yes. After driving 40 minutes only to find that they were selling the exact same thing for over $900 +.... That type of mark up is crazy. I found the exact same thing on multiple other stores for no where near that price..... Needless to say I will never shop at Ashely Home Furniture again."

"Very nice people, but at the end of the day they didn't want to give me my $ back when I canceled my order 2 days after I made the purchase. My shipment had not been processed or anything. Beware of this policy. Once you sign those papers you cannot go back. I was NOT warned about this. I was going to come back for some other deals, but never again. That was dirty foul play."

"Never again! This place is a joke. They are wonderful at making a sale, but afterwards will take your money and run. I was told 6-8 weeks for my items to be in stock. I called periodically and got the run around of excuses for why it was delayed. It took over 3MONTHS for my furniture to make it to the store, and now I have to wait another 3 weeks for delivery. And the delivery hours are 10-6, and they will only give you a smaller time frame window the day before….ridiculous. I called to speak to a manager to at least speed up my delivery, but no response. This store cares absolutely nothing about its customers, they are only trying to make a buck. Very disappointed in their terrible customer service. Don’t waste your time here."

"I spent about $6000 on a new bedroom set for my daughter and new living room set. When I noticed that the Ashley website had prices lower than my purchases, Chris, the manager was very accommodating and helpful in helping me pay less for my purchase. I appreciated his willingness to help me feel like I got a great value on my purchase. Watch out for the sales people and double check the info they give you, our saleswoman was very misleading, telling us we would pay ~$100 for the 5-year full warranty, when that was only for the fabric warranty."