Enchanted Elk Grove

"EDIT AS A RESPONSE: this is unfortunate… we did inform staff and all that you suggested. I know I’m not the only parent that day either that did so. The slide I know parents said they mentioned it to the front several times. In my opinion, it is not your customer’s responsibility to make sure YOUR establishment is safely ran. This again is unfortunate, I guess I won’t be bringing my child back. ORIGINAL REVIEW: We appreciate the excitement for kids. I would like to preface this by saying we had an incredible time. There were just a few things that, if changed, would push myself and I’m sure others to come back again and again. We unfortunately saw an incredible amount of kids who were very sick (it was at capacity)… and I’m not talking about the acceptable walrus snot noses that are inevitably the majority of all of our years. I’m talking about SICK. It was unfortunate that staff allowed these children to proceed into the building although there is a sign asking parents to take sick kids home. Now my family has fallen extremely ill. We have been in and out of the hospital with something awful… catching a normal cold would have been TOTALLY fine. Again, kids are kids. But kids who are visibly ill should be refused entry. Lastly, there needs to be more staff roaming the entire building. The slides were an absolute mess (A MESS), kids were bullying others and pushing around, and just unorganized chaos that shouldn’t be allowed by a room full of kids. I SWEARRRR I’m not a Karen!!! These are sincere suggestions from a person that never leaves reviews. I just care about this place. ☺️☺️☺️"

"We’re members here and can not stay away! (3.5 and 2 years old) It’s insanely clean and the owners are so so nice. They’re constantly rotating and bringing in new toys/play structures. Their birthday party packages are crazy great value. I love the free coffee and that there are plenty of parent sitting spots. Can not say one negative thing about this place. We love enchanted!"

"I cannot say enough wonderful things about this place. We had my daughter’s 2nd birthday party here today and it was so wonderful! The decorations were beautiful and were all set up before we arrived. They cleaned up after and provided us with plates, silverware and napkins. The play area is so clean, spacious and perfect. There is a lot of room and toys for younger kids but also a super fun section for slightly older kids as well! All of the kids who came to our party had such a blast and didn’t want to leave. So happy we chose Enchanted to celebrate my girl!"

"My kids and I got the chance to come check out Enchanted and it was awesome. My son is almost 5 and my daughter is almost 1. Was nice to have a space where both kids can play. Very clean, lots of fun things for kids to do. They do parties! And have a coffee bar. Which ever parent needs! Friendly and staff and great service. Highly recommend! We will be returning weekly!"