Natural Grocers

"Love the clean, well organized store. My go to for all my supplements. The people who work in that department are knowledgeable and helpful."

"Employees (or managers?) need to learn better customer service if this store wants to stay relevant. The truth is, I can buy just about any vitamin online, but I try and support local when possible. Tonight, I didn’t realize the store closed at 8:36 PM, though saw posted online afterward. I walked in right at 8:30 PM, and a woman at the door said, “We close in five minutes!” I said something to the effect of, “OK, great; I know exactly what I need so I’ll be quick.” All I needed were three expensive supplements, and I already knew where they were at. As I was standing in one of the aisles, another women who seemed managerial in nature said, “UH, we’re closed!” in the most “Duh, are you stupid” type of tone. I responded, “I was told I had five minutes!” She looked at me like I was a child (I’m a youthful 38), and I immediately felt like crying. I have an ongoing health issue, for which one of the supplements was for, that had caused me chronic discomfort. However, I was so embarrassed that I just put the items in my basket back on the shelf and walked out. It was around 8:33 PM when I left, before their posted closing time. They lost a sale of over $100 to Food4Less and Amazon, where I immediately purchased from after leaving. I didn’t give them one or two stars because I have received helpful service here in the past. It’s just frustrating because I perform at a high level of customer service in my job, and have helped my company because of it. It stinks when I pour out empathy and compassion all day long, only to receive disappointing treatment elsewhere."

"Raw nuts and supplement are the only reasons I shop here and thats only if I cannot find them at Food4Less or online. Food items are over priced and don't like to shop here for them unless I have cash back on the Ibotta App... because that's how expensive they are. A bottle of coconut water is $5.25 and same bottle at Safeway it's $3.25 just to give you an example at how fluctuated the prices are. I hope this was helpful."