Old Town Flooring

"Amazing breath of flooring selections in a small space. Worth the wait for an appointment with Cathleen. Saves many frustrating trips to State Clown Blvd."

"Closed make an appointment by calling"

"Really good selection and very knowledgeable and nice staffer, Wendy. I left with two samples the size of snow boards =)"

"I really wanted to like this place but my experience was a nightmare. The initial consultation was good and I signed with them to install Marmoleum flooring in my kitchen, laundry room and two bathrooms. They said the install would take 3 days and they would contact me after they received the material to schedule the install. I paid a deposit and waited... and waited. A month and a half later I called to ask about the delay and lack of update. I was told that all of their installers had quit and that they were behind (big red flag). After a few more weeks they scheduled a crew from Victorville to install (red flag). I had asked the salesman to do the bathrooms in different stages so that there would be at least one toilet at all times. He assured me that would not be a problem. I mentioned the staging to the workers but they didn't follow it. There were two days with no toilets in the house. After the third day of work I noticed something in the bathtub drain; it was poop! The workers were using the tub as a toilet! They also were not done after 3 days and the workers were being pulled away to do other scheduled work while my house was un-finished. I called repeatedly over the next two days to get them to work at my house. After five days they called it done but there were lots of issues. Parts of the flooring were bubbling up, there were seams with gaps, seams that were not even and level. Over the next few months they would suddenly call and ask if the could come right then or the next morning to try a different glue or technique. I work full time so it was really inconvenient to take so much time off. Every time they came they were coming from another job and would track dirt and glue all over the house. After so many visits and the floor showing no signs of improvement I said I was done and I did not want to continue. The final time they were here they left heavy stone pieces all over the floor as weights with no instructions on how long they were to stay. It took 3 days for them to be picked up during which time the bathroom doors could not be shut and we had to constantly watch where we were walking to avoid stubbing our toes. In the end the floor looks terrible and I wasted a lot of time/money. I asked for my deposit back and I never heard from them. I contractors I have talked to say that the flooring will have to be removed to fix it. Needless to say, I do not recommend this company."

"Amazing selection...great customer service...like having family in the business!"