Plumbing City True Value Hardware 8751 Canoga Avenue, Los Angeles, CA 91304

"Horrible service I bought a part for a toilet arrived home realized it was damaged, went back to exchange it and all was good . I needed another part for a second toilet in my home and they refused to sell it to me because if the part is damaged once again they are not exchanging it anymore the gentleman said it’s too bad if it’s damaged . . My dad even told him we can both win sell it to me I’ll fix my toilet we both win, you get a sale and my toilet works They lost a $170 sale and a customer . Which we all know in mass production there are many many times where parts are not in working condition HORRIBLE HORRIBLE SERVICE !!!!!! Do not recommend Plus they have so many bad reviews, it’s no wonder !"

"Sold us old washers. The inventory was old and dusty. Charged us $7.00 dollars for washers we had to repurchase at Home Depot for $2.39. Loved going there in the 70's thru the 90's. Now I'll never return."

"It's incredible how far some people will go to prove to you that they don't want either yours or anyone else' business. Popped in to this place looking for a water line adapter, and straight away the proprietor started acting like I was just wasting his time. Unbelievably rude, and will straight up act like you insulted him if you ask a few simple questions about the job that you need parts for, or if he has any parts suggestions. This guy has a real chip on his stunted shoulders, and it really doesn't matter how many parts they carry if the customer is sold the wrong ones based on bad information provided."

"Went here for a tub washer after Lowes did not have it. The guy took the part, walked to a section behind him, grabbed the part, I paid for the part, and left. I'm able to take baths now if i so choose, thanks to this place!"

"The older Latino worker,the only one there on Saturday, yelled at me!!! Nice customer service. Also didn't have what I was looking for. Didn't see a single customer there when I walked in. That should've been a red flag about customer service."