COH Salon + Collective

"This is the most toxic salon I have ever been to in my life, full of drama among the employees and not enjoyable. It has a cold desperate energy, and worst of all Nikolai will completely destroy your hair. When I expected a simple trim from our discussion, Nikolai chopped good length off throughout my hair (up to +6 inches where he deep cut front top part), cut in more layers (after specially saying no layers again and again in every appointment), and deep cut front hair on each side creating an mullet look within my long hair. Not only is the cut horrific but sides aren't even and the back sloped, (one side is shorter by other side in a section by at least 3 inches), to top it off he completed shredded my hair with texturizing sheers. I told him from Day 1 do not cut into my hair, do not give me layers, do not give me that chopped look, I want it long. Does he listen No. My hair is now a shredded mullet disaster and I will have to wear it up for the next few months. It will probably take a full year to get back at least where it was. The front layers alone would terrify anyone, it looks like someone took machete through the front of my hair. Any good stylist would know not to use texturizing sheers on my hair.I love my hair now can't bear to look at it. Nikolai specializes in men's basic cuts and the entire salon is trying to sell him as woman's stylist however he has no idea what he is doing. This is basically a fraud scheme and you are being used as his guinea pig for him to learn as he doesn't know women's hair. You will be charged the same rate as a Master Stylist at a real salon with real experience. Nikolai recently took his prices up 50% and did the "I m not going to say anything see if they notice", which is gross and unprofessional. Don't ask him to blowout your hair because he won't be able to handle that either, nor does he even have the tools. He can't style hair to save his life, expect it to look worse than when you arrived. I am now living with 1995 Jennifer Aniston chopped layered disaster, every woman's worst nightmare after repeatedly telling him I am growing my hair long, don't cut layers or any of that junk into it. I could write a book about this place, there is so much more, but my best advice is to avoid everyone there at all costs, unless you are into charity cases or paying top price to be a hair model for someone to practice on."

"Nikolai did an amazing job and was a pleasure to talk to. He's incredibly knowledgeable; I'm a curious person and so he explained everything as he went. He's an artist and I'll 100% be back! Update: I had to get an emergency cut because I had to get pictures taken at work and it was at a regular barber... It, uh... It was bad, and the experience was terrible. I immediately regretted not making the drive to Nikolai and I won't be making that mistake again. I'm a frugal person, and I really didn't expect to feel like it was worth it to spend 3-4x what I normally would; but it most definitely is and everyone I leave feeling happy about it. That should tell you how good the styling and experience is."

"I just moved from North Carolina to the bay area and found Preston Marks Hair through social media. Was super nervous not knowing the area, but Preston did a full color on my blonde hair and left me looking absolutely amazing. Can’t wait to come back! :)"

"If you have anything less than already perfect hair, stay away from this place. I'm Indian/African with curly, frizzy, dry hair and I came to the COH Salon in February for a keratin smoothing treatment based on all the really great reviews I read online. Due to the nature of my hair, I get keratin treatments often, this wasn't my first rodeo. But, to keep a long, potentially really damning story short, the stylist, Cesar, who did my treatment did it incorrectly. Not only did the keratin treatment not work but what has ensued since then has been even worst. After 3 months of going back and forth over email with Cesar and Capriece, not only have I not been given a full refund, but Cesar resorted to victimizing himself to justify not giving me my money back. Capriece also hasn't been any better as the business owner, claiming that the COH Salon is a collective so he bears no responsibility for the business of his stylists. I'm writing this review not because I want to, but because I have to. I'm now out half the cost of a VERY EXPENSIVE treatment, only to have to pay someone else, again to do it correctly. Yes, times are tough with Covid but there's no excuse for poor, if not downright terrible customer service. This all could have been very easily solved, but alas, here we are."

"Great space. Receptionist was so nice. Esther gave me a great haircut and is super sweet. Overall really good experience and I will be coming back!"