Jerong Products Inc

"We purchased quartz for our kitchen countertops and backsplash. Throughout the process, Chen was instrumental with assisting us - with design, product, scheduling (templating, fabrication, install), and constant status followups. She was very professional and extremely great to work with. The templating/fabrication/install team was amazing! Very efficient when doing each of these tasks and the workmanship they performed on the fabrication was incredible - still in awe with the end result. We would definitely recommend Jerong. They are definitely our choice for doing our future home development."

"Great selection at fantastic prices! Chen was so very helpful and we found everything we wanted!"

"Worked with Melissa on our Master Bath project! She helped with tile, granite and flooring and was amazing! Got back to me very quickly on everything! She is extremely knowledgeable in her field and answered every question I had, in a timely manner. Could not have been more pleased with her customer service! She is an absolute asset to Jerong! Five star service!"

"We attempted to order a cabinet top of granite. I had an engineering drawing of what we wanted, and presented it to Melissa. We very quickly discovered that she was not capable of reading (or understanding) a proper engineering drawing. She insisted that we needed two "peninsula pieces" to fabricate our order, and told us, after cutting, that "you will have some stone left over" (more than 7 sq.ft) . . . . I attempted to show her, on my drawing, that our order could be made using ONE "countertop" piece (for about HALF the price) At that point, I discovered she is not capable of simple arithmetic, or logical thought. After she "recalculated" my drawing, she finally agreed to "cut the stone the way you want", BUT we had to pay 100% in advance. I agreed, stipulating that if the results were as per the drawing, that would be fine - her answer "no, you pay regardless" . . I questioned, what if your cutters make a mistake?? . . "no you pay regardless, no refunds" There are numerous other stone retailers in Hayward, many have staff that possess intelligence and common sense and are ready to do business in a normal manner. I suggest giving one of them a try . . ."

"As a General Building Contractor. I’ve been buying material from all over the Bay Area. I’ve been buying counter top stones from different vendors. And this place is one of my favorites. They have the best quality, but they also have affordable materials. I always talk to Francisco because it’s very important for me to deal with a person who’s very knowledgeable. If you go to this place, ask for Francisco. In my experience with Jerome, I’m happy and I highly recommend it to you."