Good Brothers Flooring Plus

"Best flooring company, huge selection and vert knowledgeable. Great to work with."

"This is why it is worth paying a little more: our new house came with flooring that sounded hollow on some areas. Without even telling us, Good Bros installers ground down the higher areas, floated a leveling layer of fine concrete, and the ground that again. New floor is solid as can be!"

"In Jan. I had bought an extra box of flooring for a project that i was doing in the summer because I was afraid it wouldn't be offered later. The salesman assured me if i didn't need it then i could return it when the time came We did our project the box was extra and when i went to return it they thought of every excuse not to let me return the box I feel if these policies were in place they should have told me not just told me what i wanted to hear to make a sale."

"I am very sad to write this review. I had so much hope to finally have floors I could be proud of. When I first went to Good brothers I was told an approximate amount it would cost me to get my dream floor. I even gave floor plans and told them I had tile in bathrooms and hallway. I also had a time limit because I was moving into the home in about 6 weeks. They Said no problem. The cost of the project almost doubled but I was stuck because I had a timeline. They gave a discount but I had to use a bay area crew. Delays and being told the hall would cost me 400 more to level. It was not leveled, they used flooring to level it instead of plywood or leveler. I paid for a big bag of leveler and they used exactly two buckets. They took the rest of the huge bag with them and left a big dip in the floor. My home was filled with layers of dust in every corner and covered walls and windows filled all the vents. What a mess. They did not finish a closet that still has torn carpet in it and I have several spots where holes under the flooring caused by torn plywood were not filled and now are buckling. My mom has rolled her ankle going into the bathroom when it gave way. They told me don't worry about the holes you won't be able to tell once the floor is down. And now I have a huge section of flooring lifting in a big wave. I paid to have plywood put down in this room to maintain a good hard under floor. When I called to get help they wanted me to use the same person to fix it. It has been two months and still no repairs. Do not use them. You will regret it. Oh forgot. When they were installing my floor and the project manager came to the home because I complained about the huge dip in the hallway, I overheard the project manager and crew boss talking. The manger said, "don't worry i ordered allot of extra flooring so your wife will still get her rooms done" Then after the job was completed I kept 4 boxes and they took ten boxes of flooring back to the store. i was told at the time that he had called the manufacture and I would get a full refund of flooring I had used. I never knew if they had even brought all the flooring to the job site as they brought a few boxes each day. I had to complain for months to get any refund at all and I was only reimbursed half the cost of returned flooring after many excuses. Even after finally posting this review I still have not heard anything. Next stop is the BBB then look into the business and crew's license. Social media? Courts? I hate conflict but this is just not ok"

"They just finished installing 1400 sq ft of laminate flooring in our house. Randy was awesome to work with. Installers were on time every day, did excellent work, and finished exactly when they said they would. Price was competitive and I really appreciate working with a family run business that has been in town for many many years. We highly recommend Good Brothers. We chose them based on other word of mouth recommendations and we're glad we did."