Moulding Shop

"Great service! All the staff is knowledgeable including the shop guys. I have been using the molding shop for a few years now with no issues."

"Tracy and Grant are amazing! Thank you two for all your help and support!"

"I’ve never experienced better customer service than I did with this family owned business ! The young man working in the shop saw us walk in and stopped what he was doing immediately to ensure we were getting exactly what we were looking for. Absolutely wonderful pricing, great customer service and turn around time was phenomenal. I would refer this place over and over again ! Keep it up moulding shop, there needs to be more businesses out there like y’all."

"Worst attitude, peak arrogance and highly opinionated!!! Beware of Tracy and Barri @ Moulding shop. They are very opinionated and won't submit to reason or persuasion. Check the below email thread and make up your own mind on whether you want to do business with them. Customer: (Requesting for 2nd item quote after making payment for 1st item) Please provide a reasonable quote for following. If it is affordable, I will make an order today. Barri: I just left you a voicemail. I can refund your deposit (for 1st item), but will need your credit card number to do so. Customer: I am not asking for a refund (for 1st item). I will keep the order. Just want to let you know the initial pricing I was offered (for 1st item) by your shop was less. Barri: I have no idea who gave you this pricing. I have cancelled your order so just call in and I will credit your card today. Customer: I am interested in the (1st item) order that I have placed today. Also I am looking for a quote for the mirror door (2nd item). I drove 30 miles to your shop to place the order (for 1st item). If I wasn't interested in the order, I wouldn't have spent so much time with your team or paid an advance amount. I have also left my damaged door there. Please proceed with the placed order (of 1st item). I will call you in the morning to clarify. Tracy: My offer to you is to get it somewhere else. I will refund your deposit today. Thank you. Customer: The reason for requesting to be reasonable (on 2nd item) is -You added more costs not mentioned before in final invoice (of 1st item) just before payment. I will call your shop after breakfast. Tracy: I would appreciate it if you come and pick up your door I can't help you. Thank you. Customer: I tried reaching you. No one picked the phone. Called few times. Tracy: You stated in your email to Barri yesterday and even today my cost are to high. No misunderstanding I just can't help you at this time. Customer: Keep my door and cane ready. I will pick it up when free today or tomorrow. Please share confirmation of refund in email. Tracy: See attached refund. Customer: I cannot come today. I will come tomorrow to pick my door and cane. Tracy: We are closed until Monday."

"After installing a new door in my home I discovered the standard sized trim would not cover correctly so I checked at the local home center and couldn't find anything that would work. I found this place by accident and it was a great find. They were super helpful and even cut the trim for me so I could fit it in my car. I would definitely recommend buying any trim or baseboard from this shop instead of the home center where you are forced to help yourself!!"