Safelite AutoGlass 1232 Salem Park Court, Murfreesboro, TN 37129

"Worst location to take your car to. If you insurance recommends them you to tell them this location is a joke and will waste your time. The appointment was set in January for the first week in February, we dropped the car off because that was recommended since they have recalibrate the windshield. We dropped it for the first appointment and got all the way home (1 and half hours away) for them to call and say the new windshield was busted to come back and get the car and reschedule. Now here we are almost 4 weeks later they told us do the drop and go because it would around 3-5 hours to recalibrate. The guy working the front desk said come back around 3:30pm to 4pm. So we drove back up to the location at the time given to see the car in the same spot not touched. Then the guy tells us that he never said that and etc. Now we’re going to have to sit here for at least another 3 hours while they fix it. Good luck if you choose to use them. You’re better off going somewhere else."

"I took my car in for a chip repair, my poor windshield has seen a lot of repairs in its day. They did an excellent job, timely and communicated to me the progress while I was there waiting. They do good work here, not sure why some reviews are so harsh. Thanks safelite team!!"

"Not sure why they have so many bad reviews. Had a broken windshield, set up through my insurance. Paid deductible and new windshield wipers. They quoted 4 hours were done much faster. Windshield looks great, they kept me in the loop on the repairs and everything. Was concerned this being the only location my insurance was offering for the replacement but very satisfied with safelight."

"First time at this location they broke the new windshield they installed on our vehicle, we rescheduled for another day and when we arrived for the follow up appointment they said they did not have our windshield but someone went to go get it and it should be there shortly and they will prioritize our vehicle once it arrives. After waiting for 45 Minutes still no windshield, the manager came out and told us they are not getting our windshield in that day and we will need to call and make another appointment. The manager stated that the best way to verify that our Windshield will actually be there to install when we show up to our appointment is to make 2 appointments to make sure our glass shows up and is ready for install when we arrive. As this is the closest windshield repair shop that has the equipment to work on our vehicle and it is still 1 hour away, having to coordinate baby sitters etc. it is very inconvenient to say the least. I would highly recommend going elsewhere for your glass repair needs, as this Safelite location is not worth dealing with."

"It’s very important to be mature, honest and objective when leaving reviews for any establishment. While no business is perfect, my experience with Safelite at this location was awesome and very professional. I arrived at the location, I was greeted by a man named “Blade,”he explained everything from A to Z. It’s still too early to have an accurate review because it’s been only a couple of hours, but if anything changes I’ll update my review. So far, it’s been awesome."