Johnnie's Auto Body Shop Inc 12231 Washington Boulevard, Los Angeles, CA 90066

"I used to go to this place exclusively because they were friendly, helpful and honest. However, something must have changed because I went here for a simple fix and the guy acted like I was bothering him and was incredibly rude. Then he just slaps me with an estimate for over $3,000 for things I made very clear I didn’t want at the time and that I just wanted a dent on my door pulled out for the meantime. He wouldn’t explain anything because it seemed like he didn’t have the time. Definitely not going out of my way to go here any more"

"A Nightmare Experience at Johnny's Auto Body Review I'm writing this review to warn others about my horrendous experience at Johnny's Auto Body. My visit, which started with hopes for a quality repair, turned into an absolute nightmare.The Catastrophic Repair Job I brought in my car for what I thought was a minor issue: a malfunctioning door. However, the situation escalated dramatically under their care. Not only did they fail to fix the original problem, but they also managed to cause significant engine damage. My car, which was running smoothly before, left the shop with a rattling noise and a noticeable drop in performance. Severe Lack of Accountability JR When confronted with the additional damage, the staff at Johnny's Auto Body were anything but professional. They denied any wrongdoing, shifting blame and refusing to take responsibility. Their attitude was dismissive, and they showed a complete lack of empathy for the situation they had caused. Safety Concerns and Additional Costs The damage to my car was not just cosmetic; it raised serious safety concerns. I had to take my vehicle to another mechanic, who was appalled by the extent of the damage. This resulted in significant additional costs, not to mention the stress and inconvenience. A Warning to Others I urge anyone considering Johnny's Auto Body for their vehicle repairs to think twice. Their negligence and unprofessionalism have cost me dearly, both financially and emotionally. This experience has been a stark reminder that choosing the right repair shop is crucial, and unfortunately, Johnny's Auto Body is not it."

"My Disappointing Experience at Johnny's Auto Body STAY AWAY BEWARE I'm writing this review to share my unfortunate experience at Johnny's Auto Body. After seeing their appealing advertisements, I decided to give them a try, but I deeply regret my decision. My Encounter with Shoddy Workmanship I brought in my car, a well-maintained sedan, for a simple scratch repair. What I expected to be a straightforward fix turned into a nightmare. The scratch was 'repaired,' but the paint used was of a different shade, leaving my car with an unsightly, uneven look. While at the shop, I met Sarah, a teacher, who had a similar story. She required a paint touch-up for her vintage Beetle. Unfortunately, the end result was a patchy, mismatched disaster, ruining the classic look of her cherished vehicle. On top of that she hadn't had her vehicle for a whole week and Cesar let her know that her car was sitting in the paint department and they would get done on it later today. Another guy Mike brought his SUV in to fix a dent. Initially, it seemed fine, but within weeks he said , the paint began to peel, revealing rust underneath. His frustration was palpable as he showed me the poor-quality work from Johnny auto body. Then there was Emily, a college student. This past thurday morning she needed a bumper replacement but ended up with a loosely fitted one that fell off while driving. This not only damaged her car further but also posed a serious safety risk. A Warning to Potential Customers From mismatched paint jobs to unsafe repairs, Johnny's Auto Body has been a source of frustration and disappointment. I urge potential customers to consider other options for their car repair needs. This experience has been a lesson in the importance of quality workmanship and customer service, both of which were sorely lacking at Johnny's Auto Body."

"Terrible Experience: Delayed Repairs and Poor Workmanship I had my vehicle towed here and what followed was an agonizing 2.5-month ordeal. Despite being verified by Progressive Insurance for a simple repaint, my car sat in the paint department for over a month with no progress.Communication was a nightmare. There were multiple instances of misinformation and a complete lack of effort on their part. When I finally received my vehicle, it was in a worse state than before: the right blinker wasn't working, my emergency brake was broken, and the electronic system was acting up, triggering random alarm sounds.When I raised these concerns, I was told they conduct a "safety check," yet they somehow missed a malfunctioning emergency brake—a critical safety feature.The icing on the cake? After all this, I returned to the shop in person, was initially told I could leave my vehicle for further repairs, and then was turned away.I would strongly caution anyone against using this shop. This has been an incredibly frustrating and costly experience for me, one that nobody should have to go through."

"I'm sitting in the lobby getting my car inspected and from the moment I pulled in I was greeted with a smile and turned over to the man doing the inspection with a genuine chipper demeanor as well. I was offered coffee and brittle as I sat in the office and every single person I spoke to was friendly with a smile. I don't think I've ever experienced this quality of customer service anywhere, much less in an auto body shop. I would absolutely come back here in the future and strongly recommend them if you want the stressful experience of car repairs to be as stress free as it's going to get. Even when I drove up a couple weeks ago before my appointment just to get familiar with the shop and see if I wanted to complete my insurance claim here, Johnnie was so friendly towards me whether I was a customer or not. Most people wouldn't be so patient with someone who is shopping around. I just wanted to be sure I was comfortable wherever I went because of the reputations in this industry and they couldn't have made me feel more relaxed. Normally I'd be staring at every little thing happening to my car but instead I'm writing this because I trust them. Fast and friendly service, you can't beat it!"