PetSmart

"Just got my dog back from a groomer named Annie M.(first time taking her to a groomer) and I'm not really satisfied with the services. I got a simple bath and brush(Service includes shampoo pH-balanced for dogs, full blow dry, brush out, nail trim, ear cleaning, anal gland expression, paw pad trim to neaten the feet & sanitary trim) However after giving her time to settle down, I noticed quite a few things. For one they did NOT get her dew claws trimmed, two she still has slight feathering between her toe pads that was also supposed to be trimmed, and finally she has a random red mark on her hind leg. I would personally give them 0 stars but since this is towards the whole store review, I would give most of the staff 3 stars max. You also had a sign stating 10 % off for new customers or 20% off with two dogs, which I was not given because of some excuse stating it's for the next grooming session. Unfortunately there will be no visit after this. I guess I'll be going elsewhere."

"I think out of all the other PetSmart locations within the area, this is probably the cleanest and best organized. It also has a wider selection of goods at a glance. If you don't want to go all the way into Knoxville for pet supplies, going here can save you some gas money and is an overall better shopping experience!"

"Love this PSM! My only issue is all floor staff should know how to get fish. Took quite a while to get the nice guy tonight to get them for us. Not his fault, and a lady was right there getting crickets but wasn't able to get fish otherwise we would have been in and out. It took 45 minutes...."

"The store was very clean and seemed to have more of a selection than the Farragut store. Staff was great, and the manager had honored a coupon that was online only that we'd had been experiencing issues with for the whole week. After talking with her, she had said they'd had multiple complaints about online, but they would help us. Really helping us get our place together! Might be our new regular store."

"PetSmart recently got a new grooming team and they did a great job! I wish I had seen the info on the virtual tip board in their lobby so I could have left a tip! My dog gets very anxious and they did incredible handling her with love and care. Shyla trimmed my pups hair. Highly recommend!"