Werner Enterprises, Inc. 2800 North Service Road, West Memphis, AR 72301

"I would like to give praise to the shop in West Memphis terminal for all that they do for us. I really feel that Randy goes above and beyond for the drives. He makes my wife and I feel as though we matter and actually listens to what we say. I have been with Werner over 6 years and will almost refuse any terminal shop for various reasons unless I have no choice in the matter. I can not express enough what a pleasure it is to deal with Randy and the crew at the shop in West Memphis. This is not my first time to deal with these guys and they have always been top tier. Our appointment was for the 13 and we got in on the 11th. This is not because they like me better but rather a well run facility. Bobby Young"

"Stopped into the W Memphis terminal a few times, my only complaints really are that the showers need to be updated, better water pressure and better heating for the water. You have to be on top of keeping an eye for the entrance to the complex though, if you miss it, you’re going to drive all the way back around. Otherwise the yard is nice and large now. Easy to move around in. The rest of the facility is good as well."

"They don't protect female drivers or pay when something doesnt go their way. Don't trust these people. The old lady that does the VR type of fake practice driving- she's extremely rude and unprofessional. Insulted me for hitting a deer on a trucking game after I got motion sickness from playing it. They put me with an extremely dirty, smelly, & lonely male driver. He kept me out for 6 wks telling them that I wasn't ready to upgrade, when in reality- he was planning our future together & capitalizing on keeping me out there. No safeguard. It felt like a hostage situation. He sabotaged our truck to create a helpless situation, then assaulted me. Told the people in charge at the W Memphis terminal, & they acted concerned, but nothing ever happened & the higher ups actually told me they had no plan to do anything at all about what I went through. No evidence to prosecute, & they kept my last paycheck. Hung up every time I called. Insult to injury. I hope they go out of business. I went to CFI & the contrast was night and day. I made so many friends & extended my family. I've been there over 2 yrs now, & found my home. It's not perfect but pretty damn close. Here's some pics of my trucking family at CFI."

"Very nice terminal! 4 stars because the showers need to be hotter, the sink to wash dishes has no hot water and drains slow. But the shop is great! Staff is good too!"

"Very friendly and welcoming environment. They really take care of their drivers and staff!"