FRS Powersports,

2175 Whitten Rd, Memphis, TN 38133, United States

"I would 100% recommend frs powersports. The process was easy and some very friendly employees. I will definitely be back in the future for a upgrade 4wheeler"

"I purchased a brand new Canam Spyder in February of 2023 - Since then, my experience with FRS Powersport has been nothing short of a delight. As much as I want to mention my sales person and everyone else..... I have to shout out the service department, I added some stereo equipment and LED lights, since my purchase and ran into a situation two days ago. I was getting a VSS fault error, I reached out to FRS Service (Paul) and his level of responsiveness has been unheard of. Not only did he take the time to assist me, he began by asking was I safe, what's my location, he believed I said Collierville and offered to come to me, I was in fact 1.5 hour from Memphis, from there. Paul asked me did I have facetime and gave me his number and guided me to troubleshooting. I discovered through Paul cell phone and his video conferencing that my battery connections needed to be tightened. It meant the world of a difference to an already hectic day. THANKS PAUL AND FRS."

"Purchased two spark trixx in February 22. 2nd time out one quit, in spite of me commenting that it acted like battery was bad I was told after they held it several days several different times that there was something wrong with charging system but because of corona they had no mechanic. They told me to charge battery each night before I go out and and before my two year warranty expired they would have a mechanic. I removed battery from the one that ran and the faulty one run perfect. Looked at battery that they said was ok and it was beat and scared with two holes in the bottom so you could see metal. I called and told them, he actually laughed and ask what did I want him to do "give you a new battery"? Buyer beware! 6/22 was shocked (wink wink) customer service reached out suggesting I contact their customer service department to resolve the issues with my spark trixx, the same customer service that I have pleaded with to honor the warranty that they imply is included in the purchase of their product for nearly a year and a half! Maybe it's me, but I get a feeling the last thing their customer service department is interested in is conducting business in a reputable manner, they only desire to erase the damage they have brought on their reputation. I have repaired my trixx and only post this to other people who are interested in buying a sea Doo product, think much before purchasing from frs."

"Second time coming in no one showed any interest if I wanted to purchase anything. I walked from one side to the other of the sales floor. I never had this problem when the original owner was still alive. He was very helpful RIP to great customer service. I sent a guy friend in he had no problems even bought a very over priced Ryker. I now do my business where I bought 2 bikes being serviced as a welcomed customer in Olive Branch. I insist comparing prices before purchasing."

"After a horrific experience at Wholesale ATV in Memphis we came here to purchase a go kart for our boys. We had such a great experience here. We purchased the perfect go kart. Very satisfied with the service here. We had issues with the go kart we purchased, took it back the next day and they repaired it no questions asked. Paul really took excellent care of us and made it right. We have zero complaints! Thank you Paul for the top notch customer service!"