Out of the Closet - San Diego

"My husband and I shop at "Out of the Closet" at least twice a week for their AMAZING prices on stylish clothing, accessories, shoes, books, furniture, and more. Each time we shop there, we are greeted with a warm welcome from the salesperson "Terri". She always makes sure to answer any questions we have and gives terrific suggestions. Terri's bubbly personality and excellent customer service keeps us coming back for more! clDEOR, AN"

"My friend was visiting from out of town who loves thrift stores. We walked about half a mile to get there before they closed and they closed early, rude staff as well. The other time I’ve been there experienced the same attitude"

"Upon our arrival the staff warmly welcomed us, displaying exceptional friendliness and ensuring that everything was impeccably organized. However, it's worth noting that the dressing room is somewhat makeshift, so be prepared to change in very dimly lit quarters (almost dark) with limited space. Furthermore, if you want to see how your clothes fit, you have to step outside the makeshift dressing room and be in front of other shoppers to look in the mirror. On a positive note, the pricing is quite reasonable, and the overall quality of the clothing left a favorable impression."

"We liked the place until we came recently and the old lady that worked there tried to stop us from walking in twenty minutes before closing. We came in and she said they close the register 15 minutes before closing and to come back tomorrow. We live an hour and a half away! If you close at 645, then list that on google so people don’t waste their time driving over. She also didn’t make us feel welcome by asking if my husband had a lit cigarette in his mouth when he was chewing on a licorice stick. Won’t be returning."

"Walked in the door the older lady with a horrible curly blonde turned and looked at me directly, I said hello, she turned around didn't utter a word. I browse and find 2 mugs that I liked. I get to the register she asks if I had a rewards number, I stated no- she didn't bother to explain. She rings up my mugs and sits them on the counter. I asked for a bag she acted as if I could not have one saying I'll show what I have- a huge pink bag- that's perfect I think. She puts the mugs in the bag with an attitude. I say thank you she doesn't say a word. As a first time shopper to this very nice LGBTQ+ safe space I didn't feel very welcomed and will probably never return. Moral if you can't get the customer what they need within reason and be friendly to ALL you probably shouldn't work in customer facing customer service. Do better Teri- the right customer can change your life!"