Ed's Scientific Auto Body Inc. 80 Barack Obama Boulevard, San Jose, CA 95110

"I have had such a wonderful experience at this shop not only with the work that was done on my car (front end/paint) But the outstanding customer service, feels more like being treated as part of the family. I have had quite the year with my car it's a 2001 Benz so parts are very difficult to find and owning one is also expensive (but worth it), and being as things are expensive in general just living. I was suggested Ed's Scientific by my boyfriend and I was very nervous as my car is like my baby (literally), but I also trusted him in the decision. For which I am soo grateful I did! Jenny which is the wonderful lady that practically runs the entire front end of things. Is very professional, super positive, understanding, and respectful. She emailed and updated me every single day that my car was in shop (the spa as I call it) Jennys smile and wonderful positive attitude plays a very big role on how I felt when I dropped my car for the first time, I felt like I could trust them in that taking of of my car, her assurance was genuine. As for the body shop, wow!! wonderful, absolutely wonderful job everything there was clean and tidy when we came in, where you didn't see a lot scattered things. I knew they were professional as well as organized. When I came to pick my car up after it was done Ed had met us outside and as soon as I seen Silvie (my car) I started crying in absolute joy and happiness! Since I've had her I've never seen her look so good he also went out of his way and painted on areas that needed small touch-ups and waxed and cleaned her before I came to pick Silvie up. Amazingly honest, caring, experienced, hardworking, dedicated shop!! I wish I could give them more than five stars. I will definitely be back for any bodywork I may have in the future and also highly suggest to others if you want to feel like you're taking it to your dad's house to get it worked on that's the place to go!"

"Can’t recommend this place enough. Ed and Jenny are fantastic. My ID4 came in with serious cosmetic damage all over and they made it look brand new. There was even a problem afterward and they took care of that issue out of pocket no questions asked. 10/10 customer service! I’ll be coming back if I have any issues in the future."

"Ed's Scientific never fails. We have been taking our vehicles there for body damage for a couple of years and we have been very pleased with their service every time. Jenny, who runs the front office, is a gem! She knows her way around insurance adjusters and payments. We never have to worry what our outcome will be because we know she has it taken care of. I would 100% recommend their business to anyone."

"I wish I could give more than 5 stars to this place! Service 5/5 Technical expertise 5/5 Quality of work 5/5 Efficiency 5/5 A Mercedes’ service shop directed me to come to Ed’s. I came here to get my vehicle repaired and went through insurance of the other party. The entire process was very smooth and repairs were high quality + efficient. They are very good and really know what they are doing. Ed, Jenny, and all the staff here make you feel that they truly care and are passionate about the place."

"I was perfectly happy with the quality and timeliness of their work right up until the point that Jenny basically accused me of stealing the insurance check. However, even then I was going to roll with it until she gave me attitude about using my car and gas to drop me off at my apartment less than a mile away. It should have been very clear from the beginning that I was clueless to the process. It isn't the body shop's fault that the insurance company issued the checks in my name to two different addresses. However, I didn't cause the damage to my car, I'm not responsible for paying for it and if, as I suspect, the insurance check might be at my post office (although I checked before dropping the car off) I can't get to it without my car unless I inconvenience friends. I completely understand needing to be paid before releasing my vehicle. But I drive a very beautiful and expensive to replace car. I'm sure as H not going to risk losing it or worse for a few thousand in insurance. A better job of communicating in the first place would have avoided a great deal of ill will. Now all I care about is getting my car back and making sure I never give them a dime of my own money. (Final note): Turns out the check was returned to the insurance company. It's all been settled finally and I got my car back today. The owner (who apparently wasn't there the day of the drama) called to apologize profusely and delivered my car in person. He also had it detailed, a service I'd gotten a quote on but couldn't currently afford. I still recommend the company overall. And I'm sure the communication issues have been addressed."