Kroger Pharmacy

"I have lived in East Nashville for 71/2 years. The pharmacy staff has always been wonderful, even in spite of being short staffed. Lack of staff is the reason the drive-thru has been closed. Go elsewhere if you choose but don’t bad-mouth the hard working staff."

"Used to be better, but now the drive-thru is NEVER open.....and they don't answer their phones half the time. Funny how Walgreens across the street is able to function without such nonsense. We used fuel points to save a fair amount of money but we'll be going elsewhere from now on."

"My prescription got sent in yesterday at 5:30pm. Got to kroger pharmacy at 6:30pm(sign and Google says they close at 8) they were closed at 6:30pm. They lied and said they were open yesterday. Umm,no they weren't. I didn't just imagine them being closed.. Go today at 4pm and they told me it wouldn't be ready until 6pm. We asked why it was not already ready in the 22 hours they had. Told me I wasn't in their system, yet they had my old address and phone number. Because of the being closed early yesterday I HAD to go to Walgreens. We did not have this issue. It took them 30 minutes to have my prescription filled and even though I've never been to that Walgreens they have my information. Then when we asked kroger pharmacy on why even the 2 hour delay they popped back with attitudes and just said it wouldn't be ready until then. NEVER EVER have I had to wait 2 hours for a prescription to get filled."

"I will never forget the Pharmacy experience with KD. Rude, treated me like I was a child, sarcastically answered my questions, and actually lectured me about the medication. Life is really short lately, it’s not necessary to expose yourself to this type of passive/aggressive behavior. I’m transferring my prescriptions immediately. I found a new Pharmacy that treats me like the older adult that I am! And they very kind and concerned about my questions on the prescription, cheaper alternatives and side effects."

"There is a problem every single time I go here. Everyone is really nice so I appreciate that but there is always a problem. I transferred a prescription here from another pharmacy and it was put into the system incorrectly which ended up costing me $ and time. The other day the credit card machine was down. Another time I got several phone calls about a prescription being ready that I didn’t request. I told everybody that called that I didn’t need that medicine and that I keep getting calls about it. Everyone informed me that they would make a note of it but I still kept getting calls. I have Type 1 diabetes and that’s hard enough. The last thing I need is to add frustration of getting my prescriptions refilled."