Hila Robbins, DMD, Inc.

"My daughter has been seeing Dr. Robbins for about a year and a half. We have seen three other dentists in west L.A. previously. Dr. Robbins is by far the most careful and gentle provider in my informed but non-expert opinion. She and her staff use technologies and little extras that make dental visits palatable to my girl: there is an antibacterial ozone probe that can bathe a single tooth in a tight stream of antimicrobial air (this tool seems to have reduced our first first cavity to one filling, while a previous dentist said we would need a baby root canal there at that same spot); they take these bright, totally high-res, single-tooth digital photos for hard-to-see cavities, using a teeny tiny camera on a teeny tiny probe for teeny tiny mouths; their X-ray films come in the smallest size, especially for very small mouths (a previous dentist found X-rays impossible - they blamed my kid, I blame their big film cartridges and their intimidating old behemoth X-ray machine); my girl has needed the nitrous oxide, and here they have a strawberry-scented soft little thingummy to dispense it for her (otherwise she woulda been terrified, and me too). Dr. Robbins is not a fill 'em and bill-'em dentist, like two of the three others that we have seen. Instead, Dr. Robbins takes time to consider exactly what is going in my kid's mouth, and I can tell that it's like a complicated ecosystem in there microscopically. To me, this subtlety in the doc's decision-making process seems to result in fewer fillings, a less invasive dental session, a happier patient (my kid), and a happier payer (me). Now about paying, Michelle on the doc's staff is very nice to us, even though my paperwork is more voluminous than other patients'. We have two dental insurances for the one kid. The doc does not bill insurance here at all, but Michelle kindly provides the paperwork that I just mail to my insurance. The insurance check comes to me as a reimbursement, not to the dentist. Yeah, that's a little weird, but Michelle's help makes it easy handle. Now, about the toys. There are lots of toys here in the waiting room. My girl calls Dr. Robbins the "Toy Dentist". Book your appt well in advance. They are busy here, for good reason."