Sports Basement Santa Rosa 1970 Santa Rosa Avenue, Santa Rosa, CA 95407

"Marvin's exceptional customer service truly stood out during my recent experience. His attentiveness, knowledge, and willingness to go above and beyond made the entire interaction seamless. I greatly appreciate Marvin's dedication to ensuring customer satisfaction, making my overall experience truly outstanding."

"Matt and Blake are awesome! I had a minor issue with one of my new skis, and the two of them went out of their way to get everything sorted out for me. Both were professional, knowledgeable, and helpful. I could not recommend this specific store any higher!"

"Whole boot fitting team is great, Owen is the man. Very friendly, knowledgeable, and helpful. Broke in my new boots and made sure they fit right without to far. Been in twice already to get the right fit and may go back again for a tune up. Definitely recommend anyone getting new boots go get a fitting and heat molding by Owen and his team!"

"Had a really great customer service experience at the Sports Basement in Santa Rosa today. I was there to rent bibs/jacket for skiing, and feeling a little unsure of exactly what I needed. Esaie, the employee (clerk #1679 per my receipt) who helped me was very knowledgeable, extremely helpful & friendly, patient and professional! I got just what I needed. Thank you!!"

"Great service from the team especially in the ski/snowboard boot fitting area. Team in the boot fitting area are always positive and have great attitude. They have helped get my ski boots dialed in with a heat molding and more targeted adjustments. Shout out to Owen who has helped my both times I've visited!"