Park Smile

"We took our 2 year old son there. I think the cost was ridiculous compared to the service rendered. We don't have dental insurance for our son and were charged Oral evaluation $92 Prophylaxis (teeth brushing) $112 Topical application of fluoride varnish (toothpaste) $64 Total $268 for maybe 20 minutes worth of work Maybe this is more an indictment of our joke of a healthcare system and how normalized it is to squeeze money from the rest of us. If you don't have insurance I would recommend you call around for cheaper service or skip these visits entirely unless you have reason to believe your kids have tooth problems. And definitely pass on the 'expert' $176 tooth brushing."

"My son has only been seen here, and he always has a good experience! Billing is another issue. However this last appointment, we didn't have any hiccups (finally!). We love how close they are to home and how quick they are in seeing the kids."

"I want to say the dentists and nurses are nice. Front desk people are nice too when you come in. However, they have a $50 charge if you cancel within 48 hours. Working in a hospital myself I have never encountered this and it feels like they mostly care about money. Thus I won’t recommend this place to people who have a busy and uncertain schedule like me. They mentioned they have that in the contract, however, in the texts they sent the reminder, they won’t mention this, which I think could be improved."

"I had the most awful experience with this dental office. The insurance coordinator, Kristi, was unable to verify my insurance. After sending them all the proof and information they required, I asked the insurance to directly call the office and confirm that what I am saying is correct - twice. Even after these calls, Kristi said "we cannot verify the insurance". Although I tried explaining that she was calling the wrong Anthem department, I was told the appointment was going to be an out pocket expense. This incompetence and also unwillingness to help has led to my son waiting for an appointment for 2 months, for nothing. In the end I had to cancel the appointment because if the office wasn't able to get through the insurance (even though I was able to, multiple times), I can only assume I would be left with an uncovered expense and they would keep repeating "we were unable to"."

"The dentist is a very nice and pleasant person who is very competent at his job. As such, I attempted to schedule several follow up appointments to have additional work done. Unfortunately, their front desk person, Wilbur or Wilmer, is absolutely awful at his job. I should have just walked out the door the first time I walked in the door. There was no one at the front desk. I waited for about 10 minutes and this guy walked in the front door with arms full of food picking at it with his hands and eating it as he is talking to me. Then wiping his mouth with his sleeve. Also at my first appointment no one in the office knew what I had been scheduled for despite my desperate attempts to explain to them about the wholenin the tooth. Because their front desk person didn't write down my exact issues they didn't actually schedule the doctor to see me but only the hygienist for a cleaning. If I hadn't caused a ruckus about the hole in my tooth, their first option was to reschedule me for the following week. So again, if you can actually set an appointment and possibly see the doctor then you will receive good service. Otherwise, good luck getting care at this place."