Moradi Orthodontics 9201 Venice Boulevard, Los Angeles, CA 90034

"Dr. Moradi is the best. His orthodontic treatment is very gentle. He looks at your face shape not just your teeth. I am very happy to have found him. I highly recommend him."

"Completely ruined my teeth after braces. Pressured my mother to sign a contract for me to get unsolicited braces at a “discounted” price but was above market rate without any real reason (at the time, I was a minor). Unproctored dentist then shaved down one of my front teeth without asking, leaving me to have the left side of my front teeth significantly shaved down. Went to three dentists and orthodontists after this doctor and each of them showed me step by step how they ruined my teeth. My lower row of teeth now face outwards, making me look like a neanderthal, despite having braces for three years which according to them “fixed my uneven smile.” Many of the younger dentists would throw around tools between patients without cleaning them. Front desk recipients were incredibly rude. Thanks for nothing."

"The actual work here seems fine, and Dr. Moradi is always super friendly. Front desk has also been friendly when I've spoke with them. That said, the place is a logistical mess. Three times now I've waited upwards of an hour, only being seen each time after telling the front desk to reschedule because I need to be home for meetings. I'm a reasonable person - patients and appointments run late, short staffing, mistakes get made, etc. - these things are understandable. But the common theme has been a lack of respect for patient's time, accountability, and communication. The first two times (which were 1 hour waits) were nearly identical situations - after waiting for 30 min and asking for an update, they rushed and I was brought to a dental chair. Presumably so patients think they are being prioritized or that the wait is over. Both times I was then asked to sit tight, then waited another 30 minutes with a dental bib on before I got up and told the front desk I needed to reschedule at this point. The front desk didn't realize I hadn't been seen, so the walkie talkies came out and they rushed again to find the doctor/tech. In both of these situations (after waiting for an hour and needing to be the one to remind staff that I'm in a room waiting) I've been nothing but respectful, letting front desk know the situation and expressing mild annoyance, but the vibe you receive from other staff is that you're an inconvenience or a whiny patient to them for having followed up about the wait. No communication or a single apology, or coordination between schedules/front desk and service. The third time I waited for 30 minutes to find out they glossed over my name on the clipboard and never checked me in (sigh). This time the orthodontics manager (?) was very apologetic as she remembered me from the previous visit, but overall I would not recommend if you're looking for timeliness or reliability in service."

"Was marketed as just a routine cleaning covered by insurance and I ended up getting a full on unsolicited dissertation about braces. Wouldn't let me leave until I agreed to hear more about it and prices being offered were a "must decide right now" to get the reduced pricing. I insisted on getting things in writing to confirm what a scam this place is and surprise, they never sent anything. 2 hours for a routine cleaning and a lecture in a jail cell, not my cup of tea. Never went back."

"Surgeon didn’t show up for my surgery, I didn’t find out until 10 min after I was scheduled to start. The billing department overcharged me and each time I try calling they are ‘in on a different day’ or ‘out’ (have been trying for almost 2 months). The hygienists room isn’t very sanitary, the patients chairs are very close to each other with no dividers and screaming children with no masks. Very sketchy. Go somewhere else."