IMT Cool Springs

"I recently moved into IMT Cool Springs in Franklin, TN, and I must say, my experience has been nothing short of exceptional. From the very beginning, Joseph Montesi, the leasing agent, went above and beyond to ensure that my transition into the apartment complex was smooth and hassle-free. Joseph's professionalism, kindness, and patience were evident from our first interaction. He took the time to listen to my needs and preferences, never making me feel rushed or pressured. His genuine interest in ensuring my satisfaction was truly remarkable. Throughout the entire process, Joseph remained accessible and responsive to any questions or concerns I had. His attention to detail and commitment to customer service are truly commendable. When I finally moved in, Joseph personally ensured that everything was in perfect working condition, demonstrating his dedication to resident satisfaction. IMT Cool Springs itself is a fantastic community, with well-maintained facilities, beautiful landscaping, and a welcoming atmosphere. The amenities provided are top-notch, and the location is convenient to everything Franklin has to offer. In conclusion, I cannot recommend IMT Cool Springs highly enough, and much of that recommendation is due to the outstanding service provided by Joseph Montesi. His professionalism, kindness, and attention to detail have truly made my experience here exceptional. If you're considering a move to IMT Cool Springs, rest assured that you'll be in good hands with Joseph and the entire team."

"Had a fantastic experience touring IMT Cool Springs with Stacy! She is warm, professional and super helpful. I wound up visiting her 3 times, trying unsuccessfully to convince my husband to move to their community. Stacy was so patient with us! Highly recommend checking them out!"

"I have lived here for 15 years and the management group we have, IMT, outshines the rest! The grounds and amenities always look great and the maintenance staff is friendly and prompt. I would highly recommend this apartment neighborhood."

"Just took a tour of the 1 bed, 1 bath floorplans and I already love it!!! Tyler Brown was my tour guide and he was phenomenal. He was very friendly, extremely knowledgeable and answered all my questions and more!! Definitely made me feel at home within minutes of talking with him. The whole staff was kind and the units were beautiful. If your looking for a new home I’d definitely check out IMT Cool Springs."

"This is a wonderful place to live! Both the grounds keepers and maintenance staff (especially Maddox R), are so kind and helpful. Residence services, likewise, is super kind and personable. This apartment complex has a renovated side and non-renovated side. I highly recommend the renovated side! Amenities on both sides are great, and the business center has come in very handy. I have had no issues in the 7 months I’ve been here, and plan on staying! Will update if anything changes."