Dennis Banguera Hair Salon 3251 20th Avenue, San Francisco, CA 94132

"Dennis is incredible at cutting hair! I’ve been coming to him for a little over half a year now and he always does a fantastic job. I always look forward to coming and getting my haircut every 2 weeks. Also big plus is you can book using the Vagaro app to easily find a time that works best for you."

"Needed a last minute hair curling before my early SF City Hall wedding. I have a chin-length bob cut which Dennis created beach waves in 10 minutes flat! The biggest hiccup was me trying to “break” into the mall before it opens at 10am—some delivery guy tried to lurl me into a dark scary back door even, but I didn’t bite. Another door thankfully opened, phew! Would have been nice had Dennis given me instructions beforehand, lol!"

"Came in for a root touchup and left with a blowout! :) The whole team here is so kind and it's my second time doing a walk in appointment. The first time I came in was just for a hair cut for some front layers, which you can see in the photos as well. I'm starting to grey so I like to get my grey hairs toned with Demipermanent. The team got my roots dark again and I left with a beautiful blowout by Dennis. Highly recommend! :)"

"Dennis, Cesar, Siany, Caro and the team is absolutely amazing. they always give me what I want and more! they answer my questions, treat me with care and always have me feeling 10 x better than I how I came in. I highly recommend!"

"DO NOT COME HERE FOR ANY TYPE OF COLOR OR IF YOU DON'T SPEAK SPANISH. Ok let me start off by saying I hate writing negative reviews and I love to support businesses owned by poc BUT this was the absolute worst salon experience I've ever had. It was also a waste of over $400 and the integrity of my hair. I have struggled with trichotillmonia (a hair pulling disorder in the past), but my hair is grown out past my lower back. I have very long porous wavy middle eastern hair. My hair is naturally dry so I'm always hesitant to bleach unless it's done by a person who really knows what they're doing. I scheduled a $30 consult and spoke to Caesar who was very kind and I explained to him what I wanted and showed him and Dennis pictures of the very light ash brown hair color I would like. Caesar relayed this info to Dennis and Dennis put together a treatment plan of ~$400 this included hair color remover instead of bleach (as I had black box die which I know is very difficult to remove), a conditioning treatment, tone, trim and blowout. The day of my appt I came in at 12pm and it was just Dennis and Carol assisting him. Carol is very sweet, but she also does not speak English. Both worked on my hair and were not able to communicate with me what was going on. I tried my best to keep it simple and ask what they were applying to my hair. Halfway through the session Dennis started bleaching my hair without asking me. I knew it was bleach because it smelled like it and when I asked him about it he said "because color remover no work." I told him alright but please make sure no red no orange no warm tone. After shampoo bleaching my hair, he finally toned it. When he blow dried a strip of it to show me what the hair looked like I was so upset. It was literally brassy orange and yellow, my hair was four different colors and there was still black in the middle section of my hair. I freaked out and told him I told you no red no orange. He then toned it again to a darker color this time. I was so mad because what I had asked for wasn't even close. I asked for a cool toned brown and left with orange multicolor hair. An English speaking customer was nice enough to translate my frustration to him and kept agreeing with me that what I asked him for was nowhere close to what I got. He told her to tell me that he could fix my hair in two week. He told me come back 15-20 days I fix for free. So I did come back two weeks later and I ended up deciding to settle for a medium color brown shade with no warmth in order to avoid bleach. I was honestly worried that he'd just color my hair black again and it would be the same as it did when I walked in for my consult and of course that's exactly what happened. He sat there in my face and tried to tell me the black in my hair was brown. Mind you I'm born a natural ash brunette. I told him you basically took $400 from me and over 10 hours and damaged my hair with bleach just to give me black hair again in the end. He kept trying to lie to my face and tell me my hair was brown. I literally had agreed on a medium cool brown right before he started and I showed it to him and Caesar. I even asked an Amazon delivery man what color my hair was and he straight up said black. I'll let you be the judge though, all images are below. Oh not to mention he supposedly gave me a haircut last time but one of the girls working today told me oh you look like you need one. He also told me as soon as I walked in that blow out cost would be separate. I told him I don't even need one. Last "blowout" was a frizzy mess and I had curls on the inside of my hair. I looked like Peggy Bundy! Anyways if you want to waste hours of your day, feel like a Karen, damage your hair, and waste hundreds of dollars just to be disrespected by your stylist in the end, this is your place. How are you going to open a salon inside a busy mall but not communicate anything to them. I don't mean to be rude at all, but please please have one person at all times who speaks a little bit of English and can communicate what is happening with peoples hair."