Great Clips

"I've been paying $50 for a haircut at a salon in my community. For $20 I got a better cut and fast and friendly service! My pic doesn't do the cut justice, my hair is growing back after an illness and is all differentlengths."

"I'm looking for Nicole?! Star acted like answering questions was a nuisance. Told me "Hun" I have no Idea?! Note to owner. Put someone more bubbly on the phone. Or take PHONES out of the Salon. STAR [If that's her name] acted like she was doing me a favor. At 10:00 am. Poor work ethic."

"With the amount of turnover they have, it should come as no surprise that they really have no idea what they're doing. good example is their checking on their app. it's a great idea. However, it's highly Ina accurate and they don't even follow their own list. I checked in at 11:55 this morning. I headed to the salon. I got there at 12:10 PM. I was told I was 5th in line, which corresponded with their screen and mine. I was told it would be about 15 minutes. I sat and waited and watched 6 people be taken in, and remember I'm number 5 on the list. When the sixth person was taken, I asked why am I not moving up the list? It showed the 4 ahead of me as being in salon. The list did not show me as being in salon. When I asked I was told as if I were an idiot that well, other people must have checked in ahead of you. I let them know that I've watched 6 go through while I was number 5. how exactly does that work? I was told again the 6 must have checked in ahead of me. I asked them to take me off the list. I've been going to this store for a good solid 10 years at least. In this region it is the better of the 2 stores. So, to encapsulate, if you can't service your clients in the time that you yourself alot and then you treat them as if they're the problem you lose the client. By the way, by the time I left, I should have already been in, had the haircut, paid and been on my way home. Enormous waste of my time. Theirs is a very personal business and a very personal relationship with the customer. The one star rating should not come as the surprise when you do not take care of your customer. A one star rating is what abject incompetence deserves."

"Fast, nice, helpful, clean, every one seems to have allot of knowledge about their profession which helps allot for someone that doesnt know much bout hair styles or cuts. The only downside is the price but that is just my opinion. But it's not over priced they are bout same as any other salon."

"Asked for a new, never before done haircut/style, and received EXACTLY what I wanted. This never happened at Fantastic Sam's or Super Cuts. Great Clips has a NEW VERY HAPPY customer! Not only do they provide excellent haircuts, their service is beyond excellent. I left amazed at how awesome they are. Finally, a place in Hemet that knows how to cut my hair!"