Totally Nail & Spa 1637 West Lugonia Avenue, Redlands, CA 92374

"If I could give zero stars I would, worst most painful pedicure of my life! Not only was he hurting me it was for no reason because he couldn’t even remove the nail. I didn’t let him complete it because there was no point. This is the second time I come here and both times it’s been trash."

"I have been coming to this location for years. Everything about this spa is great; from the location, cleanliness, and customer service, the best of expectations are ALWAYS met. Wait time is usually very quick if I don’t call ahead of time to make an appointment, and I am always greeted upon entering. I look forward to the pedicures the most as they are extremely relaxing and it’s my time to unwind down. Overall, the spa does it’s best to ensure you are leaving satisfied and happy with your services. I have been wanting to leave a review for quite some time but kept forgetting. For reference, I will be leaving a few photos from my most recent visits. Please note that these are my natural nails and they do an amazing job keeping them long, healthy, and strong.☺️"

"If I could give this review a -star I would and here’s why (this review comes from the perspective of an African American Woman): 1. The nail tech was lazy- he did not clean or trim my natural nails before adding the artificial nail which means if for any reason moisture gets under my nails (washing hands, sweating, cooking, exc.) having dirt under my natural nails will increase the risk of fungi growing under the acrylic nail. Basic. 2. Staff was very rude-As Im sitting with the nail tech, a member of the staff walks up to the table and starts speaking in a far off language, gesturing and pointing at me and my hands. When I looked at her, In total dismay, she refused to even acknowledge my presents. I felt very disrespected. It was as if she was trying to assert herself over me or downplay my value as a customer. 3. I was over charged-In total I got a full set(short) with jell polish, and a standard pedicure with a jell French-tip. In total it came out to $107. 4. My manicure is subpar-Ive attached photos for reference. In closing, Even though this salon is in a good location and the facility is large and pretty, it is not worth it. I will not advise anyone to go to Totally Nails of Redlands, Ca and I most definitely will spend my money somewhere else."

"I don't normally get my nails done but decided to splurge for a pedicure and I'm so glad I did. I've been to Totally Nails before and the service is still stellar! Diane was a sweetie, she took excellent care of me and did a beautiful job on my toes. The price was great for a Relaxing Pedicure I, just an additional $5 for french manicure. I'll definitely be going back."