Five Points Nails
438 Orange Street, Redlands, California 92374
About the Five Points Nails
Five Points Nails is a premier beauty salon located in the heart of Redlands, California. Our team of experienced nail technicians are dedicated to providing top-notch services in a relaxing and welcoming environment. From manicures and pedicures to nail art and gel treatments, we offer a wide range of services to cater to all your nail care needs. Conveniently located at 438 Orange Street, Five Points Nails is the perfect destination for anyone looking to pamper themselves and enhance their natural beauty. Book your appointment today and experience the Five Points Nails difference!
Photos of Five Points Nails
438 Orange St, Redlands, CA 92374, United States
Opening hours of Five Points Nails
Monday:
09:30 - 19:00
Tuesday:
09:30 - 19:00
Wednesday:
09:30 - 19:00
Thursday:
09:30 - 19:00
Friday:
09:30 - 19:00
Saturday:
09:30 - 19:00
Sunday:
10:00 - 17:00
Reviews of Five Points Nails
"Me and my wife came to this place and had a very pleasant experience, the staff was friendly and attentive. Fast forward to today my wife came in and got manicure because of our first experience. The manicure looked like it was done by a 3 year old with Crayola paint. The person who did my wife's nails kept messing up and didn't know to fix it. It ended up frustrating my wife and essentially she just ended up telling the person it's fine finish up! We just figured we would just leave a neutral review as they did such a great job the first time. One of the workers contacted us because of the survey we left and told us to contact them to make it right. When we came back the worker was so annoyed and irritated with us that we asked to fix them that he basically gave us the "Oh well if you don't like it, that's fine. It's not our fault. I would not recommend this place not one bit. The person helping my wife was rude and had no interest in helping. If I could give this place a 0 for service I would."
"I went today & had a bad experience as I was getting a pedicure. The whole pedicure was done in 20 mins & when I questioned everyone was speaking their language & the pedicurist was calling the manager Bill. Bill walked in shortly after & gave me an attitude. No customer service at all, very rude, I felt very uncomfortable as he kept looking at me, I thought he was going to throw me out. I ended paying & just leaving. I wish I would have seen the previous reviews I would have definitely not gone. Funny how they responded by saying to give them a call for what? I was there and the Manager Bill instead of listening to my concern he came in upset and rude without giving me an chance to see the problem. I will file a complaint with the State and follow the process. Bill, we are in America not in yours. You can't talk down to customers and be disrespectful. You need to work on your customer service skills Sir!"
"Clean And Friendly. They make it a point to get you in and get you comfortable or let you know around how long the wait will be. Which there may be because they do great work. I’m a guy so I don’t do this often but I couldn’t say enough about Trang and her service and great conversation on top of that. Thank you"
"I called to make an appointment and called a few hours before, they said they could take me at 5:15pm so I arrived on time and had to wait 20+ minutes cause they got busy, well why did I schedule an appointment?? I had to cancel my following appointment and pay a $15 fee for that class and when I told the manager he said I could of not got a manicure, I would have gone to another salon if I had known that and he refused to give me any discount except $10 off the next visit but I live in San Diego so that didn't matter, I just felt like he was greedy, the ladies were really nice and did a good job, so if you're not on a schedule, would recommend."
"I've been here before for pedicures and never had a problem. Everything was always fantastic. But today I went in for a manicure and it came out as trash. The color was great, the people were nice, but my manicurist rushed through my manicure. I got the deluxe manicure with gel and she got the gel all over my nails and did a sloppy clean up. In addition, she used a dirty towel from the previous client and proceeded to use that same towel (cuticle clippings and all) to wipe down my arms after the lotion massage and hot towel. Definitely never going back."
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