West Coast Dental of Moreno Valley 2862 Canyon Springs Parkway, Riverside, CA 92507

"Outstanding services! The staff is friendly and professional. They made my daughter feel comfortable. Doc Hashan is the best! I truly recommend this dentist office to everyone."

"I had the worst experience ever with the office manager Carla. I called to try and get some assistance regarding a billing issue. After explaining to Carla that WestCoast Dental was billing under the incorrect claim number for the past 7 months, Carla said she would send an email to the billing department and should have the issue resolved in about a week, I explained I had been speaking with the billing department and was told the same thing several times, Carla stated that this was the first time she had spoken with me. I tried to explain that I didn't say I spoke with her I said I spoke with the billing department I couldn't another word in because she kept talking over me. I've decided its best that I take my business elsewhere."

"Karina the office manager must be the worst person Ive ever heard talk to customers. This lady is rude and disrespectful. These people have zero consideration for people’s times and appointments. I’ve been called in 4 times consecutively to come in for treatment and i cancel plans and take days off work to see the dentist and they send me home with no treatments and every time it’s something to do with insurance or authorization. Why call me in and confirm with me when you don’t have any approvals why waste people’s time? This time they had the audacity to call me and say can you come earlier at 1pm because if you come at 3pm (the original appointment) you won’t get treatment, knowing I’m having pain and discomfort. I can’t take the 1pm appointment because i don’t get off till 2pm…. Do not go here they are simply trash at respecting peoples time and that could change if that disrespectful lady “karina” is not managing that office. Every time i would try to explain to her my concerns she would cut me off and start talking over me and saying “can you give me a second to explain” without listening to any of my concerns. Save yourself the disrespect and find a different dentist or a different branch."

"Horrible horrible scheduling staff in ortho! I asked last time if I can go to another facility because I showed up and they told me my appt was rescheduled for a month out; nobody had contacted me to tell me they rescheduled it and then I had to wait an entire extra month for the ortho since apparently he’s only there one day out of an entire month, had to go back and have them tightened on my birthday. Same thing happened this month as well, they called but just a day before and were about to reschedule me on another day ortho wasn’t there. I’m now once again waiting an entire extra month to have them tightened now and waiting for regular checkup and cleaning since I have to have all that done when the wires off. This rescheduling issue has caused my braces to have to stay on longer. They also won’t allow a parent in the room for children receiving fillings, luckily we immediately went to a new dentist who do allow you in the room to hold your scared child’s hand and found out he didn’t even have a cavity but an enamel defect that didn’t need work done."

"I just wanted to rage about how amazing this dentist is!! I had phoned in and had the opportunity of being helped by Caroline, she was truly such a pleasure of speaking with. She had great phone etiquette, and was so helpful and showed empathy as I explained my reason of calling in. She was able to get me seen that day, and my experience in person was even greater! Maryann the RDA that attended me was so helpful from start to finish and so communicative, always checking in to make sure I was doing well, made me feel so welcomed and safe. Also, the office manager (didn't get her name, unfortunately) but, she came to speak with me regarding what was covered by my insurance and all things regarding finances, but she was so informative and so very helpful with providing me answers for my care. Lastly, Dentist A. was absolutely the best dentist I have ever been seen by in my whole life! She offered top care and was so warm with every suggestion for my dental care. She truly is for her patients, and I felt so good being under her care. Ty to West Coast Dental of Moreno Valley! You guys are an amazing team all around! Keep up the amazing work!"