Ulta Beauty

"This is the Ulta Store with the worst customer service I’ve ever been to. I had at least 5 bad experiences over the last 2 months. The people who work here are clueless, zero attention to customer, judgmental and shallow. One of the times I had 3 women behind the counter mocking my English accent. Next time I’ll make sure I record this and take it to social media. I hope management does something and hire qualified people."

"The stylist SABRINA!!!! is my hair queen!!! I’ve gone back to her and tell everyone I know about how well she cuts/styles my hair. Her energy is immaculate and she’s got the sweetest disposition. You’re looking for an hour of peace and transformation go get a service from Sabrina, you will not be disappointed!! Got a fresh cut less than a week ago and it lays soooo well natural and styles PERFECTLY!! i got some amazing face framing layers and couldn’t be happier! thanks Sabrina!"

"I am usually a good comment person. However, I got the worse experience at this Ultra store. I just spent more than half of an hour to talk to customer service, to figure out what was happening. I did a return and before I left with my frds, I asked the cashier that am I getting my money back from the original payment method? The cashier said YES. And I haven't received my money back after like almost two weeks. I called and then I was told the refund process didn't get through... and I need to drive up there again to get the refund which absolutely should be done by the store side on that day. I have to find a day, driving far, to get what I suppose to have. If I didn't check my payment record, I wouldn't notice they DID NOT do the return!! That's awful and I didn't even get a sorry."

"I recently visited Ulta Beauty for a pampering session, and I must say it was an incredible experience from start to finish. From the moment I stepped inside the salon, I felt a warm and welcoming atmosphere that instantly put me at ease. I had the pleasure of getting a haircut and color, and I was blown away by the results. The hairstylist took the time to listen to my desired look and offered valuable suggestions. They showcased excellent precision and creativity, leaving me with a hairstyle that exceeded my expectations. The color was beautifully blended, and I received numerous compliments on my new hair!."

"I don't know anything about these stores. came in, saw what I thought was a Russian WW1 hand grenade, turned out to be a hair dryer. Then used some hand soap which I thought was hand sanitizer. Besides that got my mom a birthday gift. Hopefully I got the right thing."