Vanderbilt Health Walk-In Clinic Belcourt 2111 Belcourt Avenue, Nashville, TN 37212

"Went to the clinic on Saturday morning for a fall I had Friday night. X-rays showed no detectable broken bones, but the attending physician called that afternoon to say the radiologist found a fracture in my hand and I should return for a splint. He said he would leave the splint up front with reception and I would not have to wait - they would get me back right away. Unfortunately, some out of state visitors at my home prevented a return to the clinic Saturday. On Monday the receptionist instructed me to sign in through the electronic portal and have a seat. The Portal informed me that 5 people were ahead of me, so I did not think I should try and jump the line since this wasn’t an emergency. After one and a half hours, the receptionist said I was next. However, personnel in the back called a woman in who had arrived just 10 minutes earlier, so I left as I had some other things to take care of this afternoon. 25 minutes later the clinic called my phone - maybe they missed me? They did not leave a message. Guess I will have to get the splint put on somewhere else."

"My experience in this clinic completely changed my perspective on walk-in clinics. I booked a time day-of for a finger injury. I was greeted warmly by the front desk and promptly checked in. I arrived more than 30 minutes early for my appointment but was called back less than 5 minutes after check-in. The woman who checked me in was very friendly and made me feel very comfortable and was very thorough in going through all my concerns. The doctor came in and was also very thorough, and gave me very realistic expectations for my situation. Another nurse came in to give me inoculations and a splint and was so comforting and so kind and relatable. I would hands down return here if I ever need urgent care again and I hope to get the same team!"

"I've visited this clinic a few times over the last year. Couple of times for sinus infections and tonight for what I thought was a broken foot. I showed up right as they were trying to close, hobbling in. And they got me right in, x-rayed, and on my way in under 1/2 hour. I had the same experience when I was there before for sinus infections. And not only were they quick each time, they were so kind and attentive. Every single person I interacted with - from the receptionist to the nurses to the doctors to the x-ray tech - everyone was so sweet and helpful. They saved me so much time and trouble tonight by taking me in rather than having to go to an ER. This is my go-to place for urgent care from here on out. Thank you!"

"I've been sick as a dog for a while and went into the clinic twice with the same symptoms that keep worsening. I haven't felt heard until today when I had Mohammad Rassekhi (APRN) as my provider. He took the time to listen to ALL of my symptoms, and is the first person who has been able to help me feel some sort of relief. If I could request to see him every time I'm going to this clinic, I would. He is a great provider because he is attentive, caring, and compassionate."

"Staff was kind and compassionate and allowed us to wait in the car instead of sitting in the waiting room! They did much of the intake over the phone to keep everyone safe. The provider was awesome and the overall service was quick (by urgent care standards, "