Dr. Gettas Family Dental and Orthodontics

"Horrible experience once again. It’s rare when you actually get good service at this location. There’s no point in making appointments, you will still wait two plus hours before going into a room. When you do finally get put in a room, will wait another hour or more before the doctor comes in. Staff not that friendly , you have to constantly remind them your waiting in the room. It’s like pulling teeth to get them to do a good job all around ."

"WOW This place is the worst experience I have ever had. Rating a 1 star would be super generous. To start I went to another dentist who wanted to charge 2 times the normal fee so I cam here. I was referred by a friend who had not been here but noticed they were next to King Taco. I walked in explained the situation I needed 2 root canals that I would probably need to see an endodontist. They charged me $20 for the exam (very Cheap). I waited nearly 2 hours in the lobby and 1 hour in the chair waiting for the Dentist. They took X-rays and told me what I already knew that i needed to see an endodontist. I was told that they would call me back after scheduling it at their Santa Monica location. Nobody ever called I called back a few times. After nearly 2 weeks had gone by living with 2 teeth badly in need of root Canals (a broken tooth and a broken Crown) ( my mouth hurts to eat or drink. I finally called and got a run around. I called the Santa Monica location and was told they received no referral that they would have to get the x-rays and the referral before scheduling. I then called back Spoke to the Office Manager who apologized said she was going to have me scheduled as the first patient the following day and they had a specialist coming into the office that could take care of it. I showed up to the appointment and the dentist had no idea why I was there he thought i was just there for a second opinion. he told me he could try but it would be best if he could send me to their Santa Monica office for a specialist to do the work. Because I mentioned The other dentist was charging to much the Front office lady told me it would be 1300 cash upfront and that did not include the crown or other stuff and that the earliest she could schedule me was 4 weeks later. Please save yourself the frustration. The lady's here are unprofessional. the office is filthy there are years worth of dirt and stains on the walls and cabinets and the Paint is peeling off in the 2 rooms I was in. The floors are filthy and don't look like the have been swept or moped in a very long time. in the first visit the technician took great care to put the x-ray receiver they put in your mount in plastic but then did nothing to wipe down the cord attached which was wet from my mouth. as to the cost I was prepared to put the full amount on a credit card and also had spoken to the previous office manager who said it would not be a problem they could do payments but they would need a sizeable down payment. I decided I would use a credit card. I was so disgusted at the lack of professionalism I had it and I left. This place does not respect your health or your time. Please be careful if you do decide to go here look at all the walls they are filthy with scum. and the lady's they have running the place wow they are horrible no professionalism at all. The prices may be cheap but to spend 3 hours waiting to get the run around and another visit which 2 weeks later I am still in the same situation needing a dentist."

"Wow. Dr. Hala Al-Shawe is hands down, by far the best dentist that has ever worked on me. When I lived in the area she was my primary dentist, moving an hour away from her place of work, I began to see other dentist around my area. When my wisdom teeth were giving my issues, well one in particular, I consulted with doctors in my area and they told me that they would have to break my tooth and get it out in pieces, Dr. Al-Shawe got my wisdom tooth out in once piece. I truly believe she is a perfectionist when it comes to her work. They hour drive was way worth it and she will be the only doctor to extract my other 3 wisdom teeth. I'm writing this review a day after my wisdom tooth extraction and I'm healing very well. Thank you Dr. Al-Shawe."