Michael Kors Outlet

"Michael Kors in Petaluma.Went in to the store today and wanted to return a luggage set my husband had gotten me for Christmas.It just wasn’t me.So Jessica the lady helping us told me that because my return was 700.Hundred dollars that she had no cash in the register so I would need to wait there till the end of the day .I told her I would not be waiting 7 hours and we payed in cash. Jessica said she needed to talk to LP to figure out what to do. Then about 10 minutes later comes back and said that a check has to be mailed out because that’s the policy.so I ask about what she had said about waiting till end of day .But said she didn’t know what the real policy was.I will never go back there again rude lady’s .To top it off she gave some made up number for her boss .I would say never never spend your money there. I asked her where it was posted and she said it wasn’t.Coach, or Kate Spade here I come ."

"Went to this store to return something I bought 31 days ago. Kiara never asked why I was returning the item I suspect was damaged. She took one look at my receipt and said its past their 30 day return period. Not only that, when I presented the receipt from my phone she proceeded to take it from my hand without my permission and scrolled through my email for several minutes. Not a great experience here."

"After I spent over a half an hour looking for purses and getting the prices from the gentleman who was assisting me. I went to go pay and to my surprise all the purchases that I was making was double the amount although the tags that were on the purses themselves stated One price a second representative came up and said that those were the incorrect prices. I found it to be horrible customer service and they should have price matched the whole time I was shopping the sales representative was assisting me and giving me the prices of each item that I was asking about it was a waste of my time in bad customer service"

"I had a very pleasant experience at this Michael Kors Petaluma. Janet the store manager assisted me and I can't thank her enough for her help. I look forward to coming back soon. Everything looked great. The girls were lovely too."

"I have been here last Saturday very very Poor services a lot of employees BUT no one & nobody say hi to us we was taking pictures and walk around almost 20 minutes We had to us employees to help we need to pay for the bags we spend over six hundred cash Since we shopping all MK store never ever happened like this store. Other store the employees was very nice & sweet , today we’re going to MK store at Livermore the employees come to us with a beautiful & wonderful service This store just open not that long how’s service like this I will tell all my friends and family NOT to shopping here . Hopefully my comment will help you improve your service"