Accredo Health Group - Memphis, TN 1640 Century Center Parkway, Memphis, TN 38134

"They are the absolute worst! In December they let my daughter run out of medication, thankfully our local Walgreens stepped in and gave us a few because they couldn’t fill the script because Accredo had already pulled the script to insurance. Now we’ve have a detailed PA for a new medication that we need for our daughter and we’ve called, doctors office has called and a care coordinator for our insurance company has called requesting an expedite and nothing. Their definition of expedite is 3 business days! What a joke, I wouldn’t touch them if my insurance wasn’t requiring only them to fill this medication."

"Waiting a full month now for a prescription for a new epilepsy medication for my child which he needs urgently. They just keep saying it's still processing. I have NEVER had experience with a pharmacy this slow. I'm pretty sure it's because they know we don't have any other option because of insurance, so they don't have a reason to improve."

"They will not file your secondary insurance. Not notifying you of any hiccups in the medication filling process. About a month later I still don't have my medication. They just suck in my opinion. I wish they could send my prescription to a regular pharmacy."

"DO NOT USE THEM! Call your insurance company and ask if there are other companies available. The rep I spoke to on the phone this morning was not helpful and adding insult to injury said it would take 5 days to process my prescription before even shipping would begin. I declined and called my insurance company because I have little faith that I'd receive my medication in time for my next administration and I don't have time to play games with them. As all others have noted here in other 1-star reviews, pick a different pharmacy. I am using BioPlus now and I'm happy."

"I was a patient of this pharmacy for the first time. It has been several weeks and I still have not received my first prescription. I have called them about 1/2 dozen times, along my doctor's office calling them a few times. Unfortunately, you get someone different every time, they are hard to understand, and you get no where. I myself have worked in the medical field for over 25 years and their level of incompetency and costumer service is the worst I have ever experienced. I am desperately trying to find another pharmacy to use for this special medication, as I do not want to deal this company anymore. I would give them a NEGATIVE star review if it would have let me."