Goodwill Store 1810 Union Avenue, Memphis, TN 38104

"I was in the Union store last week and overcharged for over half of my items. The person checking attempted to charge 5.99 for 1.99 t-shirts. It was clearly marked 1.99. Also, I agree that they are extremely overpriced on a lot. Simple things like one mugg may be .99 and another very similar in terms of size, shape, and style may be 2 to 3 times as much. This store actually has the highest prices of all the others I have shopped."

"I’ve been donating and purchasing from this Goodwill for the last 2 years. First, I have to say the cashiers are lovely and hardworking. The problem is the ridiculous pricing in this store. Most items are priced just as high or HIGHER than purchasing new, especially the shoes. Goodwill these are preowned DONATIONS!! Most of the tops and dresses I saw had holes from the price tags. I really doubt people will buy clothing full of holes. I ended up leaving 3 out of the 4 items I had because of holes caused by tags on sleeves."

"The Goodwill has gotten SO OVER PRICED until some of the prices are higher than the retail stores. And then the Employees are taught to beg for your change. When the Goodwill is not treating all these Employees fairly. Low wages, strict work guidelines working with NO HELP, and definitely not proper training. I was in line for 40+ mins at the Union Avenue Memphis, TN location where one young lady was providing the best service she could. With at least 13 people in line, another cashier had the nerves to come into her space and fuss at her because she was taking care of business. Fussing saying why didn't you call somebody, when in fact, she tried times before. There was so many other staff members throughout the store that could have aided in getting her some help, but they didn't. There can't be any real training because over 50% OF THE GARMENTS WAS DAMAGED BY STAFF PUNCHING HOLES INAPPROPRIATELY PLACING COLOR TAGS. The public needs to know the Goodwill does not respect the items donated, monetary gifts, customer time, and certainly not the staff being hired. If they did, they would utilize the many gifts given and not damage products. I want to see some changes before I can trust you to anymore of my donations and business. GOODWILL MAKE SOME EFFECTIVE AND EFFICIENT CHANGES FOR EVERYONE!!! TOO MUCH OF YOUR DONATIONS ARE FREE, AND YOU ARE NOT BEING GOOD STEWART'S OVER YOUR BLESSINGS."

"I love this Goodwill store.. like today I just so happen to walk in when someone donated a ton of designer handbags and duffle bags and I got a few plus this cute phone case! The crafters always have a filed day with this store tons of little items and the clothes are decent as well!"

"It is smaller than the location on Winchester and Riverdale is definitely get the job done. The staff is friendly, but please be mindful that they want to get out in a timely manner so if you need assistance by all means, please 20 minutes ask before closing. Unfortunately, I didn’t get a chance to venture into the mattress area or the electronics. I do know they had a lot to choose from."