U.S. Bank Branch 806 Medical Center Parkway, Murfreesboro, TN 37129

"I’ve been trying to get ahold of this branch over the phone for TWO DAYS because I think someone stole a check and it was cashed at this branch. I’m trying the phone because I don’t want to drive all the way there (from Manchester) just to be turned away. I haven’t yet gotten an answer despite calling multiple times, all DURING BUSINESS HOURS. The phone just rings and no one answers at all. Apparently no one at this branch cares about answering the phone. And there’s also no way to leave a message"

"Always great service for these peopleI have no idea what the comments above mean maybe A company is trying to discourage peopleFrom coming to this BankBut I've been baking since I moved hereRecommending the service that best fits your needsI give them a thousand star rating they're always awesome good professional sweet kind and fixes all your needs and answers all your questions I highly recommend"

"Banked here for several years, instead of being offered services needed for my account and circumstances. The teller Pena says it is customers fault and refers me to a 800 number to reverse their charge. Hospitality goes a long way, but I would not recommend this bank. They are not up front about overdraft protection, their atms are limited and down often. And their customer service has been sub par. Always below what is expected for the business that is given to them. If I could rate a ZERO based on my experience with Pena alone I would. My other experiences with tellers have always been helpful when looking into banking errors."

"Unbelievable such a unprofessional employees and management. I waited more than 20 minutes to make my deposit while I’m the only car at Drive thro and to get change I have to drive around which is understandable but after 10mints when she walked out with my change and receipts she said “there you go you change and box of your Penney” I said thank you and she said “haaa ummm” and to get a old deposit receipt from 04/09 I have to lessen to unprofessional explanation of the branch manager and she not helped me at all."

"Everyone at this branch is always very friendly and helpful. If it's busy, there's always at least 3 tellers working to keep the line moving, which seems like it would be expected, but not all banks are as considerate of their customers' time, which is a big deal to me. I go here several times a week and it's always a great experience."