Hilton Garden Inn Lompoc

"We had an awesome experience. Although we were in town for my Grandpop’s 90th birthday, The Hilton Gardens Inn in Lompoc, Ca treated us kind throughout our whole stay. The food was absolutely delicious and my 9 year old son loves the hot chocolate."

"We recently stayed at Hilton Garden Inn in Lompoc, CA, and while our experience had its ups and downs, there are areas that need improvement. Firstly, we were disappointed to not receive the promised discount for our organization. Additionally, the room cleaning schedule of every 4 days was inconvenient. The water-saving showers were too economic, impacting the shower experience negatively. However, we were impressed by the excellent service from the personnel serving food. Unfortunately, the management fell short, as the pool wasn't heated as advertised. Consistency in amenities such as this is crucial for guest satisfaction. Despite these shortcomings, we appreciate the efforts of the hardworking staff. We hope the management takes our feedback constructively to enhance the overall guest experience at the Hilton Garden Inn in Lompoc, ensuring guests receive the promised amenities and discounts, and addressing issues promptly."

"Overall, an OK hotel. This one seems like an older property, and the lobby and gym are due for a renovation, although the rooms are still in reasonable condition. Pool area did not have towels stocked. No perks for Honors Diamond members. On the plus side, there are ample EV chargers."

"The hotel itself was very nice. Breakfast options were meh... I'd much rather have had a continental breakfast than cook to order options that were trying too hard to be unique. My chief issue and why I am only giving one star overall is that there was a mix up in my reservation and I wound up getting charged a no show fee. I get it, that's fine, but I asked when I arrived to the hotel and was told by the staff they'd speak with the manager for me, then when I left the desk staff stated that it was taken care of and yet nothing had been refunded. I called the hotel to ask about it after my stay and they stated they would have a manager call me. I never received such a call. I honestly don't believe that anyone I asked did anything. It's one thing to be told no, it's another to have multiple people commit to having a response for me and not hear one. Leaving thinking things were taken care of then finding out as I submitted my expenses that the weren't was an unpleasant surprise in an already stressful trip. From what I'm told by others, the Embassy Suites across the street is a better place to stay."

"After having a bad experience at Embassy Suites next door, I came here hoping for a better stay. This was so clean, the staff was friendly and helpful and the rooms were comfortable. The restaurant downstairs was also lovely and Reina put up with me asking for 100 things but was such a pleasure and happy. I am grateful to have found this wonderful hotel and will stay any time I am in town. Thank you!"