VersaTube Building Systems

"Spend the extra and build a barn. The metal going the wrong way leaks, the gasket they provide is junk. From the initial purchase to install this is the worst purchase I've ever made. Customer service is a joke."

"Total rip off! I ordered a 20‘ x 20‘ carport and when I ordered it I told them that it would have to be delivered by a small truck not a semi truck like they told me because the semi truck wouldn’t make it up to my property. After a week I was called by the trucking company and told that a semi would be delivering my carport. When I asked what they meant by semi they said a semi truck and I told them a semi truck would not fit on my property. When I contacted versa two they told me for another $500 they would deliver it on a smaller truck after telling them that’s not what we agreed on when I first ordered the building they said I can return it with a 35% restocking fee. This is where the situation is at right now , they were not honest when I told them a semi truck could not deliver it up to my property but they allowed me to pay for it anyways and then they wanted to charge me another $500 to deliver it a different means."

"The customer service at Versatube came through for me. A few days after I ordered my carport, there was a significant price reduction across the board, at Versatube. A couple of emails later, they agreed to adjust my price to the new lower price. And then, it appeared that there had been an error in the pricing of my custom design, from the beginning. Again, Versatube agreed to adjust the price in my favour. I have completed the assembly of my carport, and just have to add the purlins and sheeting (which I supplied) to complete my project. I had only a couple of minor gripes during the build; one with order of assembling the knee brace supports and another with the centre peak truss bracket attachment. But I was able to work them out by speaking with Mike Bond, at Versatube. Overall, I am very happy with the product and even happier with the new, lower price. Thanks Versatube!"

"Overall I am very happy with the VersaTube building that I constructed this summer. This was not a standard garage like they normally produce. It was a 2,200 sq. ft. combination RV garage and 1 bedroom, 1 bath house, with a hip roof (which VersaTube doesn't build). The quality of the material is excellent, and the layout and design is innovative and effective. There were a few problems. Engineering was a little bit lacking on designing door openings, leaving base rails across the bottom of three door openings, and miscalculating the width on a double door opening. They also missed on the soffit width and miscounted the material takeoff on a couple of items. The Tolleson plant left out some pieces that were on the packing list for the shipment. Between the engineering sloppiness and the plant sloppiness, it caused me to make three 6 hour round trips to get parts to keep the construction moving along, and some creative shuffling to keep my guys working.. I still give them a 5 star rating because of one person that went out of their way, over and above, to sort out the problems for me. That person is Zack Rice, Manager of Dealer Sales. First he worked with me to get the plans to match my design. Second he smoothed out the rough spots through the construction. With him, it worked out like it should have in the first place. Without him, this would have been a disaster. He was professional and attentive; always helpful and cheerful. But most of all, he produced, He got the job done every time I made him aware of a problem. Thanks Zack."

"The 30x50 foot metal barn kit was well laid out and went together according to the plans. A great building. Solid well designed building and their tech support was responsive to all my questions. Paying for their engineer review was well worth the money."