Carlsbad Village Mercedes, Volvo & BMW by GARLO

"I recently experienced a nightmare scenario my 2008 Escape Hybrid had fallen victim to rodent damage. Wires chewed, components compromised – it seemed like a lost cause. But thanks to the service provided by an exceptional mechanic, my car was not only salvaged but brought back to life. They approached the task with a combination of expertise and empathy. Throughout the process, communication was key. The mechanic kept me informed at every stage, explaining the necessary repairs and providing updates on their progress. Their transparency and professionalism instilled confidence, reassuring me that my car was in capable hands. Thank you so much!!! I highly recommend!"

"I recently had the opportunity to visit the newly acquired shop that I have been a customer of for two cars worth of years. The new owner, Abraham, who is kind and enthusiastic, seems eager to continue providing support to all the shop's previous customers, including myself. The shop has moved a few doors down from its former location but is still conveniently situated on the same street. One thing to note for old customers is the necessity to fill out new paperwork, as it seems our previous records were not retained or transferred. At first, I found it strange they didn't have my old data, but on reflection, I appreciate that our information was not shared indiscriminately. My initial experience under the new management was both quick and seamless. The new team proved to be well-organized and meticulous with their work, leaving me impressed with their attention to detail. I am looking forward to seeing how this new chapter unfolds for the shop and its loyal customers. Keep up the good work!"

"Abraham (Owner) and Miguel ( MBZ Tech) offered for FREE to check out out our non-functioning wipers on our MBZ. They did this after we received horrible service from Carlsbad Auto Service. Abraham said he doesn't want the industry to get a bad name. Left car there and Miguel was able to run full scan to determine we were give wrong information by Carlsbad Auto Service. He also installed a fuse box cover, a relay and a wiper that was left in the front seat. We picked up today and Miguel showed us video of the parts not being put back on and gave us a explanation of the problem. I want to emphasize this was all for FREE! Being from the industry as a former Mgr. for Firestone I gave Miguel some $$ and paid for a pizza lunch for the shop. If you're looking for great car care from a honest repair shop I highly recommend this Team!"